<![CDATA[HIStalk Sponsor Announcements - Announcements]]> https://histalk.com/forum/ Tue, 14 Apr 2026 04:04:38 +0000 MyBB <![CDATA[RxWallet® Goes Live on FDB Vela™]]> https://histalk.com/forum/showthread.php?tid=2289 Thu, 09 Apr 2026 19:22:12 +0000 Margaret Kelly]]> https://histalk.com/forum/showthread.php?tid=2289 RxWallet® Goes Live on FDB Vela™, Expanding Real-Time Prescription Price Transparency for Consumers

ePrescribing network integration of RxEOB smartphone app enables consumers to view prescription costs and pharmacy options before filling medications

SOUTH SAN FRANCISCO, CA, and RICHMOND, VA, April 9, 2026 — FDB (First Databank, Inc.), the leading provider of drug knowledge that helps healthcare professionals make precise medication decisions, and RxEOB, a leading provider of online communication and application tools for pharmacy benefit payers and managers, announced that the RxWallet® consumer smartphone app is now live on the FDB Vela™ cloud-native electronic prescribing (ePrescribing) network.

The go-live follows the companies’ earlier announcement of an agreement to integrate RxWallet with the FDB Vela network. The launch enables consumers to view personalized prescription price information, compare pharmacy options, and make more informed decisions about where to fill medications before arriving at the pharmacy counter. FDB Vela is designed to support secure, resilient connectivity across the prescribing ecosystem. By enabling standards-based communication among prescribers, pharmacies, and payers, the network supports the development of new applications that deliver greater transparency, operational efficiency, and patient engagement throughout the prescription journey.

“Electronic prescribing infrastructure plays an important role in connecting prescribers, pharmacies, payers, and patients through trusted prescription data,” said David Delaney, MD, president of FDB. “The launch of RxWallet on FDB Vela demonstrates how modern prescribing networks can facilitate greater transparency and patient choice by delivering timely cost and coverage information directly to consumers during the prescription process.”

RxWallet receives prescription and benefits information through the FDB Vela ePrescribing network, which supports real-time communication among prescribers, pharmacies, and payers. Through a mobile experience designed to give consumers pricing visibility, RxWallet enables patients to select a pharmacy based on potential out-of-pocket costs, available discounts, and location convenience before a prescription is directed to a particular pharmacy and filled.

“Turning this collaboration into a live, consumer-facing experience is a major milestone in our mission to give people a simple, reliable way to access affordable prescriptions,” said Robert Oscar, CEO and founder of RxEOB. “Now, with FDB Vela powering RxWallet behind the scenes, consumers can see their potential out-of-pocket costs and compare options on their phones, which helps them avoid financial surprises at the pharmacy and stay on therapy.”

Prescription affordability continues to influence whether patients initiate or maintain treatment. New research from the Kaiser Family Foundation shows that 32% of Americans are “very worried” about being able to afford their healthcare, highlighting prescription drugs as a leading cost concern. Delivering price transparency to consumers earlier in the prescribing process can help patients understand their options and reduce the likelihood of prescription abandonment.

Through the integration with FDB Vela, consumers whose prescribers participate in the network gain access to personalized prescription pricing estimates, real-time discount and coupon availability, and the ability to route prescriptions to a preferred pharmacy based on cost and convenience.

The launch of RxWallet on FDB Vela underscores the ongoing momentum for FDB Vela as a transformative force in the electronic prescribing landscape. By providing a cloud-native network that connects pharmacies, prescribers, and payers, FDB Vela enables organizations like RxEOB to build next-generation patient tools on a foundation of reliable, real-time clinical and transactional data. RxWallet is among a growing portfolio of solutions leveraging this infrastructure to reshape how Americans interact with the healthcare system.

About FDB
FDB (First Databank) delivers clinically robust, workflow-integrated drug knowledge that is intuitive, patient-specific, and actionable, enabling more precise medication decisions at the point of care. Trusted for our rigorous quality control, deep clinical expertise, and collaborative approach, we help improve patient safety, streamline operations, and enhance health outcomes. Our comprehensive drug databases and next-generation medication decision support solutions power healthcare information systems used by the majority of hospitals, physician practices, pharmacies, payers, and beyond, impacting millions of clinicians, business associates, and patients every day. FDB Vela™ is a cloud-native electronic prescribing network that enables the seamless flow of critical medication prescription information, benefits verification, and clinical decision support between prescribers, payers, and pharmacies.

To learn more about FDB Vela, please visit https://www.fdbvela.com. For a complete look at FDB’s solutions and services, please visit https://www.fdbhealth.com, or follow us on LinkedIn and YouTube.

About Hearst Health
The mission of Hearst Health is to guide healthcare organizations by delivering essential intelligence and software that improve the quality, safety and efficiency of care. Hearst Health has been innovating with care for more than 40 years, with a commitment to making a lasting positive impact on health. The Hearst Health companies — FDB, Homecare Homebase, MCG, MHK, QGenda and Zynx Health — elevate care by informing and empowering participants across the health journey. To learn more, visit www.hearst.com/hearst-health and follow @Hearst Health on LinkedIn.

About RxEOB
RxEOB is a health information technology company with deep roots in pharmacy, medical, and related data. For 25 years, the company has helped health plans and pharmacy benefit managers engage their members to optimize the clinical and financial effectiveness of prescription benefit programs through intelligent communications. From predictive pricing and preferred alternatives to algorithms that account for individualized benefit coverage, RxEOB leverages patient-specific characteristics including social factors, demographic data, behavioral and claim history to provide relevant communications and trusted engagement programs while maintaining strict adherence to regulatory compliance.

Media Contacts
Supreme Communications for FDB
FDBPR@supremecomms.ai

RxEOB
sales@rxeob.com]]> RxWallet® Goes Live on FDB Vela™, Expanding Real-Time Prescription Price Transparency for Consumers

ePrescribing network integration of RxEOB smartphone app enables consumers to view prescription costs and pharmacy options before filling medications

SOUTH SAN FRANCISCO, CA, and RICHMOND, VA, April 9, 2026 — FDB (First Databank, Inc.), the leading provider of drug knowledge that helps healthcare professionals make precise medication decisions, and RxEOB, a leading provider of online communication and application tools for pharmacy benefit payers and managers, announced that the RxWallet® consumer smartphone app is now live on the FDB Vela™ cloud-native electronic prescribing (ePrescribing) network.

The go-live follows the companies’ earlier announcement of an agreement to integrate RxWallet with the FDB Vela network. The launch enables consumers to view personalized prescription price information, compare pharmacy options, and make more informed decisions about where to fill medications before arriving at the pharmacy counter. FDB Vela is designed to support secure, resilient connectivity across the prescribing ecosystem. By enabling standards-based communication among prescribers, pharmacies, and payers, the network supports the development of new applications that deliver greater transparency, operational efficiency, and patient engagement throughout the prescription journey.

“Electronic prescribing infrastructure plays an important role in connecting prescribers, pharmacies, payers, and patients through trusted prescription data,” said David Delaney, MD, president of FDB. “The launch of RxWallet on FDB Vela demonstrates how modern prescribing networks can facilitate greater transparency and patient choice by delivering timely cost and coverage information directly to consumers during the prescription process.”

RxWallet receives prescription and benefits information through the FDB Vela ePrescribing network, which supports real-time communication among prescribers, pharmacies, and payers. Through a mobile experience designed to give consumers pricing visibility, RxWallet enables patients to select a pharmacy based on potential out-of-pocket costs, available discounts, and location convenience before a prescription is directed to a particular pharmacy and filled.

“Turning this collaboration into a live, consumer-facing experience is a major milestone in our mission to give people a simple, reliable way to access affordable prescriptions,” said Robert Oscar, CEO and founder of RxEOB. “Now, with FDB Vela powering RxWallet behind the scenes, consumers can see their potential out-of-pocket costs and compare options on their phones, which helps them avoid financial surprises at the pharmacy and stay on therapy.”

Prescription affordability continues to influence whether patients initiate or maintain treatment. New research from the Kaiser Family Foundation shows that 32% of Americans are “very worried” about being able to afford their healthcare, highlighting prescription drugs as a leading cost concern. Delivering price transparency to consumers earlier in the prescribing process can help patients understand their options and reduce the likelihood of prescription abandonment.

Through the integration with FDB Vela, consumers whose prescribers participate in the network gain access to personalized prescription pricing estimates, real-time discount and coupon availability, and the ability to route prescriptions to a preferred pharmacy based on cost and convenience.

The launch of RxWallet on FDB Vela underscores the ongoing momentum for FDB Vela as a transformative force in the electronic prescribing landscape. By providing a cloud-native network that connects pharmacies, prescribers, and payers, FDB Vela enables organizations like RxEOB to build next-generation patient tools on a foundation of reliable, real-time clinical and transactional data. RxWallet is among a growing portfolio of solutions leveraging this infrastructure to reshape how Americans interact with the healthcare system.

About FDB
FDB (First Databank) delivers clinically robust, workflow-integrated drug knowledge that is intuitive, patient-specific, and actionable, enabling more precise medication decisions at the point of care. Trusted for our rigorous quality control, deep clinical expertise, and collaborative approach, we help improve patient safety, streamline operations, and enhance health outcomes. Our comprehensive drug databases and next-generation medication decision support solutions power healthcare information systems used by the majority of hospitals, physician practices, pharmacies, payers, and beyond, impacting millions of clinicians, business associates, and patients every day. FDB Vela™ is a cloud-native electronic prescribing network that enables the seamless flow of critical medication prescription information, benefits verification, and clinical decision support between prescribers, payers, and pharmacies.

To learn more about FDB Vela, please visit https://www.fdbvela.com. For a complete look at FDB’s solutions and services, please visit https://www.fdbhealth.com, or follow us on LinkedIn and YouTube.

About Hearst Health
The mission of Hearst Health is to guide healthcare organizations by delivering essential intelligence and software that improve the quality, safety and efficiency of care. Hearst Health has been innovating with care for more than 40 years, with a commitment to making a lasting positive impact on health. The Hearst Health companies — FDB, Homecare Homebase, MCG, MHK, QGenda and Zynx Health — elevate care by informing and empowering participants across the health journey. To learn more, visit www.hearst.com/hearst-health and follow @Hearst Health on LinkedIn.

About RxEOB
RxEOB is a health information technology company with deep roots in pharmacy, medical, and related data. For 25 years, the company has helped health plans and pharmacy benefit managers engage their members to optimize the clinical and financial effectiveness of prescription benefit programs through intelligent communications. From predictive pricing and preferred alternatives to algorithms that account for individualized benefit coverage, RxEOB leverages patient-specific characteristics including social factors, demographic data, behavioral and claim history to provide relevant communications and trusted engagement programs while maintaining strict adherence to regulatory compliance.

Media Contacts
Supreme Communications for FDB
FDBPR@supremecomms.ai

RxEOB
sales@rxeob.com]]> <![CDATA[CereCore Achieves Outstanding 2026 KLAS Rating in Managed IT Services]]> https://histalk.com/forum/showthread.php?tid=2288 Mon, 06 Apr 2026 16:00:35 +0000 BUram]]> https://histalk.com/forum/showthread.php?tid=2288 CereCore Achieves Outstanding 2026 KLAS Rating in Managed IT Services

CereCore outscores professional services category average in every pillar

NASHVILLE, Tenn. – CereCore®,  a leading provider of healthcare IT services, announces an exceptional achievement in 2026 KLAS ratings for the Managed IT Services segment and high scores (four A’s) across all customer experience pillars. The company has received an impressive overall KLAS score of 93, marking the third year to be highly rated in this competitive category. KLAS Research, a research organization that helps healthcare providers make informed technology decisions by offering impartial vendor performance information, recognizes CereCore's dedication to excellence and innovation in delivering top-notch IT services to healthcare organizations.

The Best in KLAS report  provides meticulous analysis of client feedback gathered over the course of a year, assigning weighted letter grades to measure five critical customer experience pillars—Loyalty, Operations, Services, Relationship and Value.  

CereCore received four A’s in the KLAS customer experience pillars with highest marks in the Loyalty and Value pillars. Clients responded “Yes” 100% of the time to these binary questions: 

+ Avoids charging for every little thing?

+ Would you buy again? 

CereCore was honored to receive an 8 or 9 (out of 9) from 84% of respondents. 

"At CereCore, we are committed to serving clients with consistent delivery of high-quality IT services for healthcare. We are grateful for our clients as we work together with compassion and clear understanding of the impact that IT services have on clinical teams and the quality of care they deliver,” said Curtis Watkins, president and CEO at CereCore.

CereCore takes this opportunity to express gratitude to valued clients for their trust and partnership. Here are client quotes from the  2026 Best in KLAS Awards – Software and Services report:

Operations, Services
"CereCore jumps in with both feet and never hesitates. We never get a no; the response is always that they will figure out how we can do something. The firm is very transparent, especially through contracting, and we value that highly. When we switched service desks, they onboarded us so smoothly that we did not even have a blip. Normally, we see a spike in call volume, hold times, or backlogs during a transition, but we saw none of that. Looking at our reports, someone would never be able to tell when the change happened, and that speaks to how seamless CereCore made the entire process." 5/5 stars | VP/Other Executive, Dec 2025

Relationship, Value
"CereCore uses tiered volume pricing, and when we consistently came in under our forecast volume, they adjusted our pricing accordingly. The contract did not require the firm to do that, but it was the right thing to do. I did not even have to ask; they proactively notified me of the trend and told me they were moving us to a lower pricing tier." 5/5 stars | VP/Other Executive, Dec 2025

Loyalty, Value
"We have been happy with CereCore and are working well with them, so we really aren't looking at changing at this point. We brought CereCore in, really liked their product, really liked their model, and liked the way that they were planning on doing things, and there was a really good price point for us. We have been pleased ever since." 5/5 stars | Director, Dec 2025

“Feedback from clients about our partnership, as shared with KLAS or in our regular dealings with one another, inspires us and helps us identify opportunities to continually improve how we serve as managed IT services partners with some of healthcare’s top organizations,” said Watkins.

For more information on CereCore’s KLAS ranking, view the complete 2026 Best in KLAS Awards – Software and Services report.

About KLAS
KLAS is a research and insights firm on a global mission to improve healthcare. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software and services to deliver timely reports and performance data that represent provider and payer voices and act as catalysts for improving vendor performance. The KLAS research team publishes reports covering the most pressing questions facing healthcare technology today, including emerging technology insights, that provide early insights on the future of healthcare technology solutions. KLAS also fosters measurement and collaboration between healthcare providers and payers and best practice adoption. Learn more at klasresearch.com.]]> CereCore Achieves Outstanding 2026 KLAS Rating in Managed IT Services

CereCore outscores professional services category average in every pillar

NASHVILLE, Tenn. – CereCore®,  a leading provider of healthcare IT services, announces an exceptional achievement in 2026 KLAS ratings for the Managed IT Services segment and high scores (four A’s) across all customer experience pillars. The company has received an impressive overall KLAS score of 93, marking the third year to be highly rated in this competitive category. KLAS Research, a research organization that helps healthcare providers make informed technology decisions by offering impartial vendor performance information, recognizes CereCore's dedication to excellence and innovation in delivering top-notch IT services to healthcare organizations.

The Best in KLAS report  provides meticulous analysis of client feedback gathered over the course of a year, assigning weighted letter grades to measure five critical customer experience pillars—Loyalty, Operations, Services, Relationship and Value.  

CereCore received four A’s in the KLAS customer experience pillars with highest marks in the Loyalty and Value pillars. Clients responded “Yes” 100% of the time to these binary questions: 

+ Avoids charging for every little thing?

+ Would you buy again? 

CereCore was honored to receive an 8 or 9 (out of 9) from 84% of respondents. 

"At CereCore, we are committed to serving clients with consistent delivery of high-quality IT services for healthcare. We are grateful for our clients as we work together with compassion and clear understanding of the impact that IT services have on clinical teams and the quality of care they deliver,” said Curtis Watkins, president and CEO at CereCore.

CereCore takes this opportunity to express gratitude to valued clients for their trust and partnership. Here are client quotes from the  2026 Best in KLAS Awards – Software and Services report:

Operations, Services
"CereCore jumps in with both feet and never hesitates. We never get a no; the response is always that they will figure out how we can do something. The firm is very transparent, especially through contracting, and we value that highly. When we switched service desks, they onboarded us so smoothly that we did not even have a blip. Normally, we see a spike in call volume, hold times, or backlogs during a transition, but we saw none of that. Looking at our reports, someone would never be able to tell when the change happened, and that speaks to how seamless CereCore made the entire process." 5/5 stars | VP/Other Executive, Dec 2025

Relationship, Value
"CereCore uses tiered volume pricing, and when we consistently came in under our forecast volume, they adjusted our pricing accordingly. The contract did not require the firm to do that, but it was the right thing to do. I did not even have to ask; they proactively notified me of the trend and told me they were moving us to a lower pricing tier." 5/5 stars | VP/Other Executive, Dec 2025

Loyalty, Value
"We have been happy with CereCore and are working well with them, so we really aren't looking at changing at this point. We brought CereCore in, really liked their product, really liked their model, and liked the way that they were planning on doing things, and there was a really good price point for us. We have been pleased ever since." 5/5 stars | Director, Dec 2025

“Feedback from clients about our partnership, as shared with KLAS or in our regular dealings with one another, inspires us and helps us identify opportunities to continually improve how we serve as managed IT services partners with some of healthcare’s top organizations,” said Watkins.

For more information on CereCore’s KLAS ranking, view the complete 2026 Best in KLAS Awards – Software and Services report.

About KLAS
KLAS is a research and insights firm on a global mission to improve healthcare. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software and services to deliver timely reports and performance data that represent provider and payer voices and act as catalysts for improving vendor performance. The KLAS research team publishes reports covering the most pressing questions facing healthcare technology today, including emerging technology insights, that provide early insights on the future of healthcare technology solutions. KLAS also fosters measurement and collaboration between healthcare providers and payers and best practice adoption. Learn more at klasresearch.com.]]> <![CDATA[Qure.ai at ATS International Conference 2026 - Booth #1715]]> https://histalk.com/forum/showthread.php?tid=2287 Mon, 06 Apr 2026 11:20:24 +0000 Atishay Jain]]> https://histalk.com/forum/showthread.php?tid=2287 Qure.ai will be at the ATS International Conference 2026, showcasing how actionable AI can help patients receive the care they need, earlier. Qure.ai solutions are designed to detect pulmonary disease sooner, prioritize the right patients, and ensure timely follow-up - all while adapting to existing health system setups and clinical workflows. With 26 FDA-cleared indications, over 42 million lives impacted, and a training dataset exceeding 1.4 billion, the Qure.ai team will be available at Booth #1715 to discuss how Qure.ai technology is shaping the future of pulmonary health.

The Gaps in Pulmonary Care - And How AI Can Close Them
The gaps in pulmonary care are significant. 30–50% of lung cancer patients do not meet screening guidelines, and even among eligible patients, screening uptake remains at just 18.7%. On top of that, 60% of patients with nodules are lost to follow-up, with most programs still relying on manual tracking like spreadsheets and reminders. One gap limits who enters care. The other limits what happens after they do. Together, they delay intervention — even when the opportunity to act exists earlier.

Meet the Qure.ai team at ATS 2026 — Book a Slot Today
If you are attending ATS 2026, we encourage you to stop by Booth #1715 to meet the Qure.ai team, see live demonstrations of Qure.ai powered tools, and book a slot with an expert to explore how AI can help close the gaps between detection and action. Visit https://www.qure.ai/events/ats-2026-conference to learn more and schedule a meeting in advance.]]> Qure.ai will be at the ATS International Conference 2026, showcasing how actionable AI can help patients receive the care they need, earlier. Qure.ai solutions are designed to detect pulmonary disease sooner, prioritize the right patients, and ensure timely follow-up - all while adapting to existing health system setups and clinical workflows. With 26 FDA-cleared indications, over 42 million lives impacted, and a training dataset exceeding 1.4 billion, the Qure.ai team will be available at Booth #1715 to discuss how Qure.ai technology is shaping the future of pulmonary health.

The Gaps in Pulmonary Care - And How AI Can Close Them
The gaps in pulmonary care are significant. 30–50% of lung cancer patients do not meet screening guidelines, and even among eligible patients, screening uptake remains at just 18.7%. On top of that, 60% of patients with nodules are lost to follow-up, with most programs still relying on manual tracking like spreadsheets and reminders. One gap limits who enters care. The other limits what happens after they do. Together, they delay intervention — even when the opportunity to act exists earlier.

Meet the Qure.ai team at ATS 2026 — Book a Slot Today
If you are attending ATS 2026, we encourage you to stop by Booth #1715 to meet the Qure.ai team, see live demonstrations of Qure.ai powered tools, and book a slot with an expert to explore how AI can help close the gaps between detection and action. Visit https://www.qure.ai/events/ats-2026-conference to learn more and schedule a meeting in advance.]]> <![CDATA[Bizmatics Expands AI Suite: Delivers Up to 40% Efficiency Gains for Providers]]> https://histalk.com/forum/showthread.php?tid=2283 Thu, 02 Apr 2026 15:47:53 +0000 Jasmine Torres]]> https://histalk.com/forum/showthread.php?tid=2283
Bizmatics Expands AI Suite: Delivers Up to 40% Efficiency Gains for Providers and Streamlines Clinic Workflows 
Now Available: Mobile Scribing, 54-Language Support, and Real-time Documentation in PrognoCIS EHR


Niagara Falls, NY - April 2, 2026 - Bizmatics Inc., the maker of  PrognoCIS EHR, today announced the global launch of PrognoAI, its new suite of AI-powered tools to help providers maximize efficiency, enhance care, and significantly reduce the time clinicians spend on documentation. 

Bizmatics is a leading provider of Electronic Health Records (EHR) and Medical Billing software and services for ambulatory medical practices of all sizes, supporting more than 30 different specialties. With the launch of its new suite of AI-powered tools, the company empowers clinicians with more accurate documentation and faster answers, freeing them to focus on patients. 

PrognoAI, PrognoCIS's new AI-based suite, includes:
  • AI- Powered Scribe – Captures and transcribes patient-provider conversations across desktops, mobile devices, and telemedicine platforms (Zoom and Promeet), with support for 54 languages.  
  • AI Chat Assistant – Delivers on-demand clinical and coding guidance directly with the EHR and billing screens.  
  • AI Health Summary – Surfaces a patient’s recent visit history, diagnoses, and treatments in a single click. 

Together, this suite of tools will ensure a smarter, faster, and more efficient workflow for care teams.  Providers can eliminate repetitive administrative tasks, allowing clinicians to focus on patient-centered, revenue-generating, and outcome-driven care.  

“Documentation is one of the leading drivers of clinical burnout, and PrognoAI directly addresses that,” says Derek Smith, EVP, Bizmatics Inc. “Whether a provider is seeing patients in-office, on a mobile device, or via Zoom, PrognoAI captures and structures the clinical conversation in real time—in 54 languages—so clinicians can stay present with their patients and spend less time at the keyboard. This is just the beginning of what we’re building.” 

Since implementing PrognoAI Suite, our physicians have reclaimed 40% in documentation time, allowing them to see more patients and improve care quality.  

Following a limited release in the summer of 2025, PrognoAI is now available to all customers and includes expanded capabilities: 

AI-Powered Scribe
  • PrognoAI Scribe Support on PrognoCIS Mobile App (iOS and Android) — Providers, medical assistants (MAs), or nurses can capture patient-provider conversations more effectively via mobile devices and generate AI transcriptions and structured scribe summaries within patient charts, which sync immediately with desktops/laptops. Mobile scribe support significantly enhances flexibility and documentation accuracy in busy clinical environments. AI also intelligently segments conversations into clinical sections such as HPI, physical exam, assessment, plan, and more. Users can access PrognoAI Scribe directly with the PrognoCIS EHR mobile application, available for iPads, iPhones, Android tablets, and Android phones.
  • Multi-Language Scribe Support and Real-Time Translation — With PrognoAI Scribe, clinicians can bridge language barriers by conducting visits in non-English languages. With support for multilingual conversations, PrognoAI captures and translates conversations into English in real time while generating a structured clinical summary. This enables clinicians to support diverse patient populations and improve patient engagement and understanding. Currently, PrognoAI supports 54 languages.
  • Scribe Access for Medical Assistants and Nurses — Medical assistants (MAs) and registered nurses (RNs) can now also use PrognoAI Scribe, enabling attending providers to delegate tasks and ensure workflow efficiency. Any authorized clinical staff member can initiate and manage scribe recordings on behalf of providers, and PrognoAI Scribe accurately tracks all usage and credit consumption. 
  • Expanded Clinical Sections — Expanding its clinical intelligence, PrognoAI now extracts a broader range of data elements from conversations. In addition to existing sections such as HPI, ROS, Vitals, Physical Exam, Assessment, and Plan, PrognoAI also captures and structures Allergies, Past Medical History, Social History, Family History, and Current Medications. PrognoAI automatically organizes and populates these elements into a patient’s Face Sheet — a quick summary of the patient’s history, while reducing manual data entry and ensuring chart completeness over time.
  • AI Scribe for Zoom Telemedicine Visits — PrognoAI now extends to Zoom-based telemedicine, ensuring a consistent patient and documentation experience across in-person and virtual care. With Zoom-based visits integrated directly with PrognoCIS, clinicians can capture patient conversations, generate structured clinical summaries, and document visits with the same accuracy and efficiency as in-person encounters.  

AI Chat Assistant 
PrognoCIS’s new AI Chat Assistant fully integrates into the EHR and Billing screens.  For on-demand guidance, staff can query it with clinical or coding questions as well as for assistance with day-to-day practice needs, gaining instant, reliable support.
 
AI Health Summary 
With just a click, providers can access comprehensive summaries of a patient’s relevant past visits, diagnoses, and treatments, eliminating the need for endless chart reviews.  Having quick access to the right insights at the right moment enables faster, more accurate decision-making and frees providers to focus on their highest priority: delivering top-quality care.  

Providers can access these AI features alongside the many other efficiency-driven capabilities in PrognoCIS EHR.  
 
With PrognoAI now available globally, Bizmatics continues to invest in AI capabilities that reduce administrative burden and give clinicians more time with patients.  Additional AI features are planned for 2026 as part of Bizmatics’ broader commitment to advancing care delivery through purpose-built technology.  


About Bizmatics 
Bizmatics Inc. is a leading healthcare technology company and the maker of PrognoCIS, a fully integrated Electronic Health Record (EHR) and Practice Management solution.  Serving thousands of providers nationwide for over 20+ years, Bizmatics delivers innovative, cloud-based solutions that streamline clinical workflows, enhance revenue cycle performance, and improve patient care. With the introduction of PrognoAI, Bizmatics continues to advance intelligent automation, empowering healthcare organizations with AI-driven tools that improve efficiency, accuracy, and clinical decision-making. For more information, visit us at www.prognocis.com 

Media Contact: 
Deeya Ranjan 
Sr. Manager, Sales and Marketing 
Email: dranjan@bizmaticsinc.com 
978-503-2027]]>
Bizmatics Expands AI Suite: Delivers Up to 40% Efficiency Gains for Providers and Streamlines Clinic Workflows 
Now Available: Mobile Scribing, 54-Language Support, and Real-time Documentation in PrognoCIS EHR


Niagara Falls, NY - April 2, 2026 - Bizmatics Inc., the maker of  PrognoCIS EHR, today announced the global launch of PrognoAI, its new suite of AI-powered tools to help providers maximize efficiency, enhance care, and significantly reduce the time clinicians spend on documentation. 

Bizmatics is a leading provider of Electronic Health Records (EHR) and Medical Billing software and services for ambulatory medical practices of all sizes, supporting more than 30 different specialties. With the launch of its new suite of AI-powered tools, the company empowers clinicians with more accurate documentation and faster answers, freeing them to focus on patients. 

PrognoAI, PrognoCIS's new AI-based suite, includes:
  • AI- Powered Scribe – Captures and transcribes patient-provider conversations across desktops, mobile devices, and telemedicine platforms (Zoom and Promeet), with support for 54 languages.  
  • AI Chat Assistant – Delivers on-demand clinical and coding guidance directly with the EHR and billing screens.  
  • AI Health Summary – Surfaces a patient’s recent visit history, diagnoses, and treatments in a single click. 

Together, this suite of tools will ensure a smarter, faster, and more efficient workflow for care teams.  Providers can eliminate repetitive administrative tasks, allowing clinicians to focus on patient-centered, revenue-generating, and outcome-driven care.  

“Documentation is one of the leading drivers of clinical burnout, and PrognoAI directly addresses that,” says Derek Smith, EVP, Bizmatics Inc. “Whether a provider is seeing patients in-office, on a mobile device, or via Zoom, PrognoAI captures and structures the clinical conversation in real time—in 54 languages—so clinicians can stay present with their patients and spend less time at the keyboard. This is just the beginning of what we’re building.” 

Since implementing PrognoAI Suite, our physicians have reclaimed 40% in documentation time, allowing them to see more patients and improve care quality.  

Following a limited release in the summer of 2025, PrognoAI is now available to all customers and includes expanded capabilities: 

AI-Powered Scribe
  • PrognoAI Scribe Support on PrognoCIS Mobile App (iOS and Android) — Providers, medical assistants (MAs), or nurses can capture patient-provider conversations more effectively via mobile devices and generate AI transcriptions and structured scribe summaries within patient charts, which sync immediately with desktops/laptops. Mobile scribe support significantly enhances flexibility and documentation accuracy in busy clinical environments. AI also intelligently segments conversations into clinical sections such as HPI, physical exam, assessment, plan, and more. Users can access PrognoAI Scribe directly with the PrognoCIS EHR mobile application, available for iPads, iPhones, Android tablets, and Android phones.
  • Multi-Language Scribe Support and Real-Time Translation — With PrognoAI Scribe, clinicians can bridge language barriers by conducting visits in non-English languages. With support for multilingual conversations, PrognoAI captures and translates conversations into English in real time while generating a structured clinical summary. This enables clinicians to support diverse patient populations and improve patient engagement and understanding. Currently, PrognoAI supports 54 languages.
  • Scribe Access for Medical Assistants and Nurses — Medical assistants (MAs) and registered nurses (RNs) can now also use PrognoAI Scribe, enabling attending providers to delegate tasks and ensure workflow efficiency. Any authorized clinical staff member can initiate and manage scribe recordings on behalf of providers, and PrognoAI Scribe accurately tracks all usage and credit consumption. 
  • Expanded Clinical Sections — Expanding its clinical intelligence, PrognoAI now extracts a broader range of data elements from conversations. In addition to existing sections such as HPI, ROS, Vitals, Physical Exam, Assessment, and Plan, PrognoAI also captures and structures Allergies, Past Medical History, Social History, Family History, and Current Medications. PrognoAI automatically organizes and populates these elements into a patient’s Face Sheet — a quick summary of the patient’s history, while reducing manual data entry and ensuring chart completeness over time.
  • AI Scribe for Zoom Telemedicine Visits — PrognoAI now extends to Zoom-based telemedicine, ensuring a consistent patient and documentation experience across in-person and virtual care. With Zoom-based visits integrated directly with PrognoCIS, clinicians can capture patient conversations, generate structured clinical summaries, and document visits with the same accuracy and efficiency as in-person encounters.  

AI Chat Assistant 
PrognoCIS’s new AI Chat Assistant fully integrates into the EHR and Billing screens.  For on-demand guidance, staff can query it with clinical or coding questions as well as for assistance with day-to-day practice needs, gaining instant, reliable support.
 
AI Health Summary 
With just a click, providers can access comprehensive summaries of a patient’s relevant past visits, diagnoses, and treatments, eliminating the need for endless chart reviews.  Having quick access to the right insights at the right moment enables faster, more accurate decision-making and frees providers to focus on their highest priority: delivering top-quality care.  

Providers can access these AI features alongside the many other efficiency-driven capabilities in PrognoCIS EHR.  
 
With PrognoAI now available globally, Bizmatics continues to invest in AI capabilities that reduce administrative burden and give clinicians more time with patients.  Additional AI features are planned for 2026 as part of Bizmatics’ broader commitment to advancing care delivery through purpose-built technology.  


About Bizmatics 
Bizmatics Inc. is a leading healthcare technology company and the maker of PrognoCIS, a fully integrated Electronic Health Record (EHR) and Practice Management solution.  Serving thousands of providers nationwide for over 20+ years, Bizmatics delivers innovative, cloud-based solutions that streamline clinical workflows, enhance revenue cycle performance, and improve patient care. With the introduction of PrognoAI, Bizmatics continues to advance intelligent automation, empowering healthcare organizations with AI-driven tools that improve efficiency, accuracy, and clinical decision-making. For more information, visit us at www.prognocis.com 

Media Contact: 
Deeya Ranjan 
Sr. Manager, Sales and Marketing 
Email: dranjan@bizmaticsinc.com 
978-503-2027]]> <![CDATA[FDB Launches MedProof MCP™, Pioneering AI-Native Agentic Medication Workflows]]> https://histalk.com/forum/showthread.php?tid=2284 Tue, 31 Mar 2026 14:12:44 +0000 Margaret Kelly]]> https://histalk.com/forum/showthread.php?tid=2284 FDB Launches MedProof MCP™, Pioneering AI-Native Agentic Medication Workflows
   
The new Model Context Protocol (MCP) enables safe, agentic workflows informed by trusted medication intelligence at scale

SOUTH SAN FRANCISCO, Calif., March 31, 2026 -- FDB (First Databank, Inc.), the leading provider of drug knowledge that helps healthcare professionals make precise medication decisions, today announced the general availability of FDB MedProof MCP™, the first Model Context Protocol (MCP) server that is purpose-built for AI agent-driven medication decision support and patient-facing workflows.

This launch represents a pivotal shift from data delivery to an AI-native foundation, empowering healthcare organizations and developers to integrate advanced, workflow-driven solutions that leverage AI agents informed by trusted, continuously updated medication intelligence.

MCP is an emerging industry standard that defines how agents and large language models (LLMs) interact with external knowledge and tools. With FDB MedProof MCP, FDB brings this standard into the clinical domain by delivering a context-aware framework, enabling AI agents to operate safely, consistently, and at scale in medication workflows.

FDB MedProof MCP dramatically reduces integration complexity and accelerates time-to-market for AI-powered healthcare solutions.

Since its initial pilot release in October 2025, FDB MedProof MCP has received strong interest across the healthcare ecosystem, reflecting the growing demand for AI-native infrastructure that combines speed of innovation with clinical-grade safety and reliability.

"The general availability of FDB MedProof MCP is a watershed moment for AI in medication workflows — one that shifts the industry from experimentation to deployment with real impact for prescribers and patients," said FDB President David Delaney, MD. "We purpose-built this solution so that customer agents are always grounded in trusted, continuously updated medication intelligence. This is how AI stops being a promise in healthcare and starts being infrastructure."

FDB MedProof MCP will equip customer agents across a range of workflows for both professionals and consumers.

Among the early adopters is Artera, a leader in patient communications serving more than 100 million patients and supporting billions of messages annually across major EHRs like athenahealth, eClinicalWorks, Epic, MEDITECH, and Oracle Health/Cerner, among others. Artera's platform integrates humans and AI agents to transform patient communications, aiming to make healthcare number one in customer service by improving access and reducing administrative friction.

"With FDB MedProof MCP, we have a foundation we can build on with confidence as we expand our AI agent capabilities," said Zach Wood, chief product and strategy officer at Artera. "Standardized access to trusted, continuously maintained medication intelligence gives our team the ability to move quickly while upholding the accuracy and safety standards our customers expect."

The launch of FDB MedProof MCP builds on FDB's broader strategy to deliver intelligent, workflow-driven solutions powered by its industry-leading drug knowledge. This includes innovations like FDB Script Agent™, launching next. FDB Script Agent is an AI-enabled prescription automation solution that transforms spoken clinical conversations into structured prescriptions within ambulatory electronic medical records (EMRs) for physician review.

With decades of expertise and deep integration across EHRs, pharmacies, life sciences, and health systems, FDB is uniquely positioned to define how AI safely integrates into medication decision-making. By embedding real-world insights into AI-native platforms, FDB ensures that agents and systems are grounded in the most accurate, comprehensive, and contextually relevant drug knowledge available.

About FDB

FDB (First Databank) delivers clinically robust, workflow-integrated drug knowledge that is intuitive, patient-specific, and actionable, enabling more precise medication decisions at the point of care. Trusted for rigorous quality control, deep clinical expertise, and a collaborative approach, FDB helps improve patient safety, streamline operations, and enhance health outcomes. FDB's comprehensive drug databases and next-generation medication decision support solutions power healthcare information systems used by the majority of hospitals, physician practices, pharmacies, payers, and beyond, impacting millions of clinicians, business associates, and patients every day. For more information, visit www.fdbhealth.com, or follow us on LinkedIn and YouTube.

About Hearst Health

The mission of Hearst Health is to guide healthcare organizations by delivering essential intelligence and software that improve the quality, safety, and efficiency of care. Hearst Health has been innovating with care for more than 40 years, with a commitment to making a lasting positive impact on health. The Hearst Health companies -- FDB, Homecare Homebase, MCG, MHK, QGenda, and Zynx Health -- elevate care by informing and empowering participants across the health journey. Learn more at www.hearst.com/hearst-health and follow @Hearst Health on LinkedIn.

Media Contact
Supreme Communications for FDB
FDBPR@supremecomms.ai]]> FDB Launches MedProof MCP™, Pioneering AI-Native Agentic Medication Workflows
   
The new Model Context Protocol (MCP) enables safe, agentic workflows informed by trusted medication intelligence at scale

SOUTH SAN FRANCISCO, Calif., March 31, 2026 -- FDB (First Databank, Inc.), the leading provider of drug knowledge that helps healthcare professionals make precise medication decisions, today announced the general availability of FDB MedProof MCP™, the first Model Context Protocol (MCP) server that is purpose-built for AI agent-driven medication decision support and patient-facing workflows.

This launch represents a pivotal shift from data delivery to an AI-native foundation, empowering healthcare organizations and developers to integrate advanced, workflow-driven solutions that leverage AI agents informed by trusted, continuously updated medication intelligence.

MCP is an emerging industry standard that defines how agents and large language models (LLMs) interact with external knowledge and tools. With FDB MedProof MCP, FDB brings this standard into the clinical domain by delivering a context-aware framework, enabling AI agents to operate safely, consistently, and at scale in medication workflows.

FDB MedProof MCP dramatically reduces integration complexity and accelerates time-to-market for AI-powered healthcare solutions.

Since its initial pilot release in October 2025, FDB MedProof MCP has received strong interest across the healthcare ecosystem, reflecting the growing demand for AI-native infrastructure that combines speed of innovation with clinical-grade safety and reliability.

"The general availability of FDB MedProof MCP is a watershed moment for AI in medication workflows — one that shifts the industry from experimentation to deployment with real impact for prescribers and patients," said FDB President David Delaney, MD. "We purpose-built this solution so that customer agents are always grounded in trusted, continuously updated medication intelligence. This is how AI stops being a promise in healthcare and starts being infrastructure."

FDB MedProof MCP will equip customer agents across a range of workflows for both professionals and consumers.

Among the early adopters is Artera, a leader in patient communications serving more than 100 million patients and supporting billions of messages annually across major EHRs like athenahealth, eClinicalWorks, Epic, MEDITECH, and Oracle Health/Cerner, among others. Artera's platform integrates humans and AI agents to transform patient communications, aiming to make healthcare number one in customer service by improving access and reducing administrative friction.

"With FDB MedProof MCP, we have a foundation we can build on with confidence as we expand our AI agent capabilities," said Zach Wood, chief product and strategy officer at Artera. "Standardized access to trusted, continuously maintained medication intelligence gives our team the ability to move quickly while upholding the accuracy and safety standards our customers expect."

The launch of FDB MedProof MCP builds on FDB's broader strategy to deliver intelligent, workflow-driven solutions powered by its industry-leading drug knowledge. This includes innovations like FDB Script Agent™, launching next. FDB Script Agent is an AI-enabled prescription automation solution that transforms spoken clinical conversations into structured prescriptions within ambulatory electronic medical records (EMRs) for physician review.

With decades of expertise and deep integration across EHRs, pharmacies, life sciences, and health systems, FDB is uniquely positioned to define how AI safely integrates into medication decision-making. By embedding real-world insights into AI-native platforms, FDB ensures that agents and systems are grounded in the most accurate, comprehensive, and contextually relevant drug knowledge available.

About FDB

FDB (First Databank) delivers clinically robust, workflow-integrated drug knowledge that is intuitive, patient-specific, and actionable, enabling more precise medication decisions at the point of care. Trusted for rigorous quality control, deep clinical expertise, and a collaborative approach, FDB helps improve patient safety, streamline operations, and enhance health outcomes. FDB's comprehensive drug databases and next-generation medication decision support solutions power healthcare information systems used by the majority of hospitals, physician practices, pharmacies, payers, and beyond, impacting millions of clinicians, business associates, and patients every day. For more information, visit www.fdbhealth.com, or follow us on LinkedIn and YouTube.

About Hearst Health

The mission of Hearst Health is to guide healthcare organizations by delivering essential intelligence and software that improve the quality, safety, and efficiency of care. Hearst Health has been innovating with care for more than 40 years, with a commitment to making a lasting positive impact on health. The Hearst Health companies -- FDB, Homecare Homebase, MCG, MHK, QGenda, and Zynx Health -- elevate care by informing and empowering participants across the health journey. Learn more at www.hearst.com/hearst-health and follow @Hearst Health on LinkedIn.

Media Contact
Supreme Communications for FDB
FDBPR@supremecomms.ai]]> <![CDATA[Elevated IT Performance & Ensured a Successful Epic Migration: Jupiter Medical Center]]> https://histalk.com/forum/showthread.php?tid=2282 Fri, 27 Mar 2026 18:09:01 +0000 BUram]]> https://histalk.com/forum/showthread.php?tid=2282 Jupiter Medical Center and CereCore

Challenge
Jupiter Medical Center faced a complex and fragmented healthcare technology landscape. Their internal IT team was stretched thin as they navigated a critical transition from Oracle Health (Cerner) to Epic, all while dealing with operational inefficiencies caused by a flawed ServiceNow implementation. Previous support models failed to provide the "white-glove" service clinicians required, and as the patient community rapidly adopted MyChart, the surge in support volume threatened to overwhelm their resources and degrade the patient experience.

Results
By partnering with CereCore for EHR-agnostic managed IT services, Jupiter Medical Center successfully navigated their Epic transition while dramatically improving support metrics. The engagement focused on stabilizing their ServiceNow platform, automating clinical incident requests, and providing dedicated MyChart support. These efforts resulted in a First Call Resolution (FCR) increase from 54% to 70% and a consistent 93.1% customer satisfaction rate, ensuring the hospital could maintain high-quality care delivery during rapid technological change.

39
Seconds Average Speed to Answer
3.9%
Abandonment Rate
93.1%
Customer Satisfaction Rate

About the Provider
Jupiter Medical Center is a premier independent hospital located in Florida. Renowned for its commitment to quality and innovation, the medical center provides a broad range of services, including oncology, cardiovascular care, and orthopedics. As an independent facility, they prioritize strategic partnerships that allow their internal teams to focus on clinical excellence while leveraging external expertise for complex technology initiatives.

Navigating a Fragmented Landscape and EHR Transition
The journey began with the need to solve for technology fragmentation. Jupiter Medical Center required a partner who could manage legacy Oracle Health (Cerner) support while simultaneously preparing for an enterprise-wide Epic go-live. CereCore provided the necessary scale and expertise to bridge this gap, ramping up call center capabilities with Epic-trained analysts. This ensured that clinicians felt supported throughout the transition, preventing the common "resource drain" that often plagues major EHR migrations.

Key Outcomes:
  • Drastic Improvement in FCR: Focused initiatives led to a significant jump in First Call Resolution, moving from 54% to 70.1% by 2024.
  • Seamless EHR Migration: Facilitated a stable transition from Cerner to Epic without disruptions to patient care or timeline delays.
  • ServiceNow Optimization: Cleaned up legacy configuration issues and implemented automated license reclamation, reducing operational risks and costs.
  • Clinical Workflow Automation: Built a self-service request tool within Epic that maintained a 25% automation rate post-launch.
  • High Patient Satisfaction: Maintained a 93.1% satisfaction rate even as support volume grew, ensuring a positive digital experience for the patient community.
Maximizing ServiceNow and Automating Clinician Ease
Operational efficiency was hindered by a previous, flawed setup of Jupiter’s ServiceNow instance. CereCore conducted a thorough cleanup, resolving configuration errors and building custom order guides to streamline on-call processes. To further support clinicians, CereCore helped design a self-service incident request feature directly within Epic. This allowed doctors to submit requests for assistance without leaving their clinical workflow. In the first month of go-live alone, 50% of all incidents were successfully triaged through this enhanced, automated workflow.

"The CereCore team took on Epic MyChart support, which is a huge lift and it’s gone very well. The support team does a great job with important operational concerns.

We were the first to use AWS (Amazon Web Services) for Epic, and we plugged into CereCore's AWS (Amazon Web Services) Contact Center. We learned a lot and the rollout has been successful. I'm selective about who I work with. Epic resources are very competitive. CereCore is right on top of helping shore up resource gaps, and they provide solid people.

The ability to reach out anytime and get help solving problems is a big deal. That's the value of these relationships."

Kevin Olson | CIO, Jupiter Medical Center

Watch Kevin on this LinkedIn Live with CHIME, sponsored by CereCore

Extending Support to Patients via MyChart
As the patient community embraced Epic MyChart, the volume of technical inquiries surged. Jupiter Medical Center needed to ensure that this digital front door remained a positive touchpoint for patients. CereCore expanded their Level 1 support team to provide dedicated MyChart assistance, handling everything from login issues to navigation help. By providing this "white-glove" patient support, the medical center saw a significant lift in both patient and physician satisfaction, as clinicians were no longer tasked with troubleshooting patient portal issues.

Hear from Jupiter Medical Center
Kevin Olson, CIO: CIO Insights: How to Pursue Big Technology Opportunities and Satisfaction

Result
Through a strategic partnership focused on automation and clinical expertise, Jupiter Medical Center transformed its IT support from a source of frustration into a scalable foundation for clinical innovation.

Ready to get started? Contact us.]]> Jupiter Medical Center and CereCore

Challenge
Jupiter Medical Center faced a complex and fragmented healthcare technology landscape. Their internal IT team was stretched thin as they navigated a critical transition from Oracle Health (Cerner) to Epic, all while dealing with operational inefficiencies caused by a flawed ServiceNow implementation. Previous support models failed to provide the "white-glove" service clinicians required, and as the patient community rapidly adopted MyChart, the surge in support volume threatened to overwhelm their resources and degrade the patient experience.

Results
By partnering with CereCore for EHR-agnostic managed IT services, Jupiter Medical Center successfully navigated their Epic transition while dramatically improving support metrics. The engagement focused on stabilizing their ServiceNow platform, automating clinical incident requests, and providing dedicated MyChart support. These efforts resulted in a First Call Resolution (FCR) increase from 54% to 70% and a consistent 93.1% customer satisfaction rate, ensuring the hospital could maintain high-quality care delivery during rapid technological change.

39
Seconds Average Speed to Answer
3.9%
Abandonment Rate
93.1%
Customer Satisfaction Rate

About the Provider
Jupiter Medical Center is a premier independent hospital located in Florida. Renowned for its commitment to quality and innovation, the medical center provides a broad range of services, including oncology, cardiovascular care, and orthopedics. As an independent facility, they prioritize strategic partnerships that allow their internal teams to focus on clinical excellence while leveraging external expertise for complex technology initiatives.

Navigating a Fragmented Landscape and EHR Transition
The journey began with the need to solve for technology fragmentation. Jupiter Medical Center required a partner who could manage legacy Oracle Health (Cerner) support while simultaneously preparing for an enterprise-wide Epic go-live. CereCore provided the necessary scale and expertise to bridge this gap, ramping up call center capabilities with Epic-trained analysts. This ensured that clinicians felt supported throughout the transition, preventing the common "resource drain" that often plagues major EHR migrations.

Key Outcomes:
  • Drastic Improvement in FCR: Focused initiatives led to a significant jump in First Call Resolution, moving from 54% to 70.1% by 2024.
  • Seamless EHR Migration: Facilitated a stable transition from Cerner to Epic without disruptions to patient care or timeline delays.
  • ServiceNow Optimization: Cleaned up legacy configuration issues and implemented automated license reclamation, reducing operational risks and costs.
  • Clinical Workflow Automation: Built a self-service request tool within Epic that maintained a 25% automation rate post-launch.
  • High Patient Satisfaction: Maintained a 93.1% satisfaction rate even as support volume grew, ensuring a positive digital experience for the patient community.
Maximizing ServiceNow and Automating Clinician Ease
Operational efficiency was hindered by a previous, flawed setup of Jupiter’s ServiceNow instance. CereCore conducted a thorough cleanup, resolving configuration errors and building custom order guides to streamline on-call processes. To further support clinicians, CereCore helped design a self-service incident request feature directly within Epic. This allowed doctors to submit requests for assistance without leaving their clinical workflow. In the first month of go-live alone, 50% of all incidents were successfully triaged through this enhanced, automated workflow.

"The CereCore team took on Epic MyChart support, which is a huge lift and it’s gone very well. The support team does a great job with important operational concerns.

We were the first to use AWS (Amazon Web Services) for Epic, and we plugged into CereCore's AWS (Amazon Web Services) Contact Center. We learned a lot and the rollout has been successful. I'm selective about who I work with. Epic resources are very competitive. CereCore is right on top of helping shore up resource gaps, and they provide solid people.

The ability to reach out anytime and get help solving problems is a big deal. That's the value of these relationships."

Kevin Olson | CIO, Jupiter Medical Center

Watch Kevin on this LinkedIn Live with CHIME, sponsored by CereCore

Extending Support to Patients via MyChart
As the patient community embraced Epic MyChart, the volume of technical inquiries surged. Jupiter Medical Center needed to ensure that this digital front door remained a positive touchpoint for patients. CereCore expanded their Level 1 support team to provide dedicated MyChart assistance, handling everything from login issues to navigation help. By providing this "white-glove" patient support, the medical center saw a significant lift in both patient and physician satisfaction, as clinicians were no longer tasked with troubleshooting patient portal issues.

Hear from Jupiter Medical Center
Kevin Olson, CIO: CIO Insights: How to Pursue Big Technology Opportunities and Satisfaction

Result
Through a strategic partnership focused on automation and clinical expertise, Jupiter Medical Center transformed its IT support from a source of frustration into a scalable foundation for clinical innovation.

Ready to get started? Contact us.]]> <![CDATA[Linus Health Receives Provista Contract for Early Cognitive Detection Solution]]> https://histalk.com/forum/showthread.php?tid=2281 Thu, 26 Mar 2026 14:46:55 +0000 Margaret Kelly]]> https://histalk.com/forum/showthread.php?tid=2281 Linus Health Receives Provista Contract for Early Cognitive Detection Solution
   
Supplier agreement expands access for physician practices to AI-driven tools for proactive brain health

BOSTON, March 26, 2026 -- Linus Health, an AI-driven brain health company pioneering early detection of cognitive impairment and personalized intervention, announced it has secured a first-of-its-kind supplier agreement with Provista, a leading group purchasing organization known for its innovative and cost-effective solutions. The agreement expands access to Linus Health's digital brain health solutions for Provista physician practice clients.

Linus Health is the first AI-driven brain health solution selected by Provista, reflecting the growing importance of early, technology-enabled detection and management of cognitive decline across the care continuum. Through this new agreement, Provista clients gain increased access to Linus Health's suite of AI-powered solutions, including the Core Cognitive Evaluation (CCE) and Anywhere, Linus Health's remote assessment tool. These AI-enabled solutions complement Provista's core offerings in healthcare supply chain procurement, market intelligence, strategic analytics, and consulting, helping providers enhance preventive care and patient outcomes with early, objective insights into brain health.

"This agreement marks a significant milestone for Linus Health," said Leah Ray, president of US Healthcare & chief customer officer, Linus Health. "Being chosen by Provista underscores both the maturity of our platform and the growing recognition that cognitive health is a vital part of preventive care. Through Provista's network of physician practices, we can empower primary care providers to detect cognitive changes earlier, improve patient outcomes, and redefine the standard of care for brain health."

"Digital health innovation is moving from concept to core infrastructure in healthcare," added Ray. "Our agreement with Provista will help clinicians incorporate brain health assessments into routine preventive care and reach more patients nationwide."

About Linus Health
Linus Health is a Boston-based digital health company focused on transforming brain health for people across the world. By advancing how we detect and address cognitive and brain disorders—leveraging cutting-edge neuroscience, clinical expertise, and artificial intelligence—our goal is to enable a future where people can live longer, happier, and healthier lives with better brain health. Linus Health's digital cognitive assessment platform delivers a proven, practical means of enabling early detection; empowers providers with actionable clinical insights; and supports individuals with personalized action plans. We are proud to partner with leading healthcare delivery organizations, research institutions, and life sciences companies to accelerate more proactive intervention and personalized care in brain health. To learn more about our practical solutions for proactive brain health®, visit www.linushealth.com or follow us on LinkedIn.

Media Contact
Supreme Communications for Linus Health
LinusHealthPR@supremecomms.ai]]> Linus Health Receives Provista Contract for Early Cognitive Detection Solution
   
Supplier agreement expands access for physician practices to AI-driven tools for proactive brain health

BOSTON, March 26, 2026 -- Linus Health, an AI-driven brain health company pioneering early detection of cognitive impairment and personalized intervention, announced it has secured a first-of-its-kind supplier agreement with Provista, a leading group purchasing organization known for its innovative and cost-effective solutions. The agreement expands access to Linus Health's digital brain health solutions for Provista physician practice clients.

Linus Health is the first AI-driven brain health solution selected by Provista, reflecting the growing importance of early, technology-enabled detection and management of cognitive decline across the care continuum. Through this new agreement, Provista clients gain increased access to Linus Health's suite of AI-powered solutions, including the Core Cognitive Evaluation (CCE) and Anywhere, Linus Health's remote assessment tool. These AI-enabled solutions complement Provista's core offerings in healthcare supply chain procurement, market intelligence, strategic analytics, and consulting, helping providers enhance preventive care and patient outcomes with early, objective insights into brain health.

"This agreement marks a significant milestone for Linus Health," said Leah Ray, president of US Healthcare & chief customer officer, Linus Health. "Being chosen by Provista underscores both the maturity of our platform and the growing recognition that cognitive health is a vital part of preventive care. Through Provista's network of physician practices, we can empower primary care providers to detect cognitive changes earlier, improve patient outcomes, and redefine the standard of care for brain health."

"Digital health innovation is moving from concept to core infrastructure in healthcare," added Ray. "Our agreement with Provista will help clinicians incorporate brain health assessments into routine preventive care and reach more patients nationwide."

About Linus Health
Linus Health is a Boston-based digital health company focused on transforming brain health for people across the world. By advancing how we detect and address cognitive and brain disorders—leveraging cutting-edge neuroscience, clinical expertise, and artificial intelligence—our goal is to enable a future where people can live longer, happier, and healthier lives with better brain health. Linus Health's digital cognitive assessment platform delivers a proven, practical means of enabling early detection; empowers providers with actionable clinical insights; and supports individuals with personalized action plans. We are proud to partner with leading healthcare delivery organizations, research institutions, and life sciences companies to accelerate more proactive intervention and personalized care in brain health. To learn more about our practical solutions for proactive brain health®, visit www.linushealth.com or follow us on LinkedIn.

Media Contact
Supreme Communications for Linus Health
LinusHealthPR@supremecomms.ai]]> <![CDATA[Connect with Bizmatics at the Urgent Care Convention!]]> https://histalk.com/forum/showthread.php?tid=2280 Wed, 25 Mar 2026 16:23:54 +0000 Jasmine Torres]]> https://histalk.com/forum/showthread.php?tid=2280 Urgent Care Convention in Chicago? Don’t miss Booth #1119, stop by from April 11-14, 2026, to discover what makes our AI‑integrated EHR, PrognoCIS, truly unique and built for the real speed and demands of urgent care.


Connect with Us at: https://buff.ly/HvqsrLq
About the UC Convention: https://buff.ly/0gdAdMf



[Image: UC-Convention-PrognoCIS.png]]]> Urgent Care Convention in Chicago? Don’t miss Booth #1119, stop by from April 11-14, 2026, to discover what makes our AI‑integrated EHR, PrognoCIS, truly unique and built for the real speed and demands of urgent care.


Connect with Us at: https://buff.ly/HvqsrLq
About the UC Convention: https://buff.ly/0gdAdMf



[Image: UC-Convention-PrognoCIS.png]]]> <![CDATA[Survey Finds Majority of Health CIOs Want Interoperability Foundational to EHRs]]> https://histalk.com/forum/showthread.php?tid=2279 Tue, 24 Mar 2026 14:13:40 +0000 Margaret Kelly]]> https://histalk.com/forum/showthread.php?tid=2279 Survey Finds Majority of Health CIOs Want Interoperability Foundational to EHRs, Costs and Fragmentation Block the Path
   
Nearly 90% of health IT leaders surveyed say vendor consolidation is crucial to their interoperability strategy, while less than one-fifth currently have the technology required to provide it

SAN DIEGO, March 24, 2026 -- CliniComp, the pioneer in high-performing, reliable, electronic health record (EHR) solutions, today announced the results of a new CHIME Foundation survey of Chief Information Officers (CIOs) that highlights the growing importance of interoperability in healthcare, and the economic and technology gaps that are preventing healthcare organizations of all sizes from implementing it.

According to the survey respondents, 89% of health IT leaders believe that vendor consolidation is key to building and executing on interoperability in their EHRs, as only 16% reported that vendor agnostic interoperability is provided by their core EHR at this time. While interoperability discussions have traditionally centered on concerns over technology and standards, CIOs overwhelmingly cited the cost of initial and ongoing integration (47%) and vendor unwillingness and delays (42%) as their biggest barriers to implementation, with many often relying on bolted on or customized one-off solutions to solve integration issues.

"The survey shows that healthcare organizations want interoperability, and that the concerns of the past, technology and standards alignment, are no longer front and center, and what we need now is a realistic path forward in terms of cost and vendor readiness," said Kem Graham, Vice President, Growth and Strategy at CliniComp. "The results have also revealed that CIOs deeply understand the value of interoperability and what it can bring to their healthcare system."

For example, 47% of CIOs recognize that, while they have all the data they need, it lives in disconnected systems and that interoperability has been treated as a project rather than as the foundational architecture. Further, they know the difference true interoperability could make: 58% cite improved care coordination, and 37% cite either improved patient safety and reduced medical errors or reduced costs and duplication as positive potential outcomes.

"What was surprising is that these struggles aren't reserved for small health systems. Many survey respondents representing hospitals with 500+ beds reported that they presently cannot engage in all four domains of interoperability: sending, receiving, finding, and integrating data," said Graham. "Regardless of size, all respondents are now focused on outcomes that create a better, more connected health experience for everyone involved, and that sends a clear message about the direction of healthcare."

Health IT leaders also have a clear picture of who they think should be responsible for moving interoperability forward in healthcare, with most pointing to industry consortiums, followed by EHR vendors, and health systems themselves, and believe that collaboration, support for integration, and vendor-agnostic capabilities are key to making it happen.

About the CHIME Foundation
The CHIME Foundation is the affiliate organization of the College of Healthcare Information Management Executives (CHIME) and is comprised of healthcare IT companies and professional services firms dedicated to collaborating with healthcare CIOs and IT leaders. The Foundation fosters collaboration and innovation to improve healthcare through the effective use of information management.

About CliniComp
CliniComp is a global healthcare IT leader with over 40 years of advanced innovation. Their New Era EHR Solution Suite offers a comprehensive, end-to-end platform with native AI and integrated ancillary solutions across the care continuum. CliniComp's unique System as a Service (SYaaS) model delivers rapid deployment, all-inclusive support, and eliminates high cost. In 2024 and 2025, CliniComp earned top honors from MedTech Breakthrough, including "Best Electronic Health Record Service" and the "EHR Innovation Award." CliniComp was also named a Top 50 Healthcare Technology Company in 2025 and received the Platinum Pinnacle Award for Healthcare Technology Trailblazer. Designed by clinicians for clinicians, its web-based EHR ensures seamless interoperability, real-time performance, and unmatched reliability—even in the most complex hospital environments with no planned downtime. Learn more at CliniComp.com and follow us on LinkedIn and X.

Media contact:
Supreme Communications for CliniComp
CliniCompPR@SupremeComms.ai]]> Survey Finds Majority of Health CIOs Want Interoperability Foundational to EHRs, Costs and Fragmentation Block the Path
   
Nearly 90% of health IT leaders surveyed say vendor consolidation is crucial to their interoperability strategy, while less than one-fifth currently have the technology required to provide it

SAN DIEGO, March 24, 2026 -- CliniComp, the pioneer in high-performing, reliable, electronic health record (EHR) solutions, today announced the results of a new CHIME Foundation survey of Chief Information Officers (CIOs) that highlights the growing importance of interoperability in healthcare, and the economic and technology gaps that are preventing healthcare organizations of all sizes from implementing it.

According to the survey respondents, 89% of health IT leaders believe that vendor consolidation is key to building and executing on interoperability in their EHRs, as only 16% reported that vendor agnostic interoperability is provided by their core EHR at this time. While interoperability discussions have traditionally centered on concerns over technology and standards, CIOs overwhelmingly cited the cost of initial and ongoing integration (47%) and vendor unwillingness and delays (42%) as their biggest barriers to implementation, with many often relying on bolted on or customized one-off solutions to solve integration issues.

"The survey shows that healthcare organizations want interoperability, and that the concerns of the past, technology and standards alignment, are no longer front and center, and what we need now is a realistic path forward in terms of cost and vendor readiness," said Kem Graham, Vice President, Growth and Strategy at CliniComp. "The results have also revealed that CIOs deeply understand the value of interoperability and what it can bring to their healthcare system."

For example, 47% of CIOs recognize that, while they have all the data they need, it lives in disconnected systems and that interoperability has been treated as a project rather than as the foundational architecture. Further, they know the difference true interoperability could make: 58% cite improved care coordination, and 37% cite either improved patient safety and reduced medical errors or reduced costs and duplication as positive potential outcomes.

"What was surprising is that these struggles aren't reserved for small health systems. Many survey respondents representing hospitals with 500+ beds reported that they presently cannot engage in all four domains of interoperability: sending, receiving, finding, and integrating data," said Graham. "Regardless of size, all respondents are now focused on outcomes that create a better, more connected health experience for everyone involved, and that sends a clear message about the direction of healthcare."

Health IT leaders also have a clear picture of who they think should be responsible for moving interoperability forward in healthcare, with most pointing to industry consortiums, followed by EHR vendors, and health systems themselves, and believe that collaboration, support for integration, and vendor-agnostic capabilities are key to making it happen.

About the CHIME Foundation
The CHIME Foundation is the affiliate organization of the College of Healthcare Information Management Executives (CHIME) and is comprised of healthcare IT companies and professional services firms dedicated to collaborating with healthcare CIOs and IT leaders. The Foundation fosters collaboration and innovation to improve healthcare through the effective use of information management.

About CliniComp
CliniComp is a global healthcare IT leader with over 40 years of advanced innovation. Their New Era EHR Solution Suite offers a comprehensive, end-to-end platform with native AI and integrated ancillary solutions across the care continuum. CliniComp's unique System as a Service (SYaaS) model delivers rapid deployment, all-inclusive support, and eliminates high cost. In 2024 and 2025, CliniComp earned top honors from MedTech Breakthrough, including "Best Electronic Health Record Service" and the "EHR Innovation Award." CliniComp was also named a Top 50 Healthcare Technology Company in 2025 and received the Platinum Pinnacle Award for Healthcare Technology Trailblazer. Designed by clinicians for clinicians, its web-based EHR ensures seamless interoperability, real-time performance, and unmatched reliability—even in the most complex hospital environments with no planned downtime. Learn more at CliniComp.com and follow us on LinkedIn and X.

Media contact:
Supreme Communications for CliniComp
CliniCompPR@SupremeComms.ai]]> <![CDATA[Mary Rutan Health: Valuable Focus and Confidence Restored with Knowledgeable IT Help]]> https://histalk.com/forum/showthread.php?tid=2278 Thu, 19 Mar 2026 14:09:55 +0000 BUram]]> https://histalk.com/forum/showthread.php?tid=2278 Mary Rutan Health and CereCore

Challenge
Mary Rutan Health felt they were not getting the expected value from their IT support partner, and they wanted to help their IT team focus on strategic work. Dissatisfied with their previous help desk vendor because they logged incidents but didn't provide first call resolution, they were looking for a managed IT services partner that offered higher quality help desk services and an IT service management (ITSM) tool. Later, they needed help optimizing registration and revenue cycle processes within their EHR.

Results
By outsourcing Level 1 support to CereCore and implementing the FreshService ITSM platform, Mary Rutan Health successfully transformed its support environment. The transition allowed the internal IT team to "shift left" routine tasks, restoring work-life balance and allowing them to focus on high-value projects. The organization saw immediate service level improvements, including a 65% first-call resolution rate and a 30-second average speed to answer, providing the internal team with complete confidence in their help desk's ability to serve clinicians and patients.

65%
First Call Resolution (FCR)
30
Seconds Average Speed to Answer
5%
Call volume "shifted left"

About the Provider
Mary Rutan Health is a not-for-profit healthcare organization providing comprehensive and integrated inpatient, outpatient and community services to a five-county region in rural Ohio. With a commitment to excellence, they leverage advanced technology to provide high-quality care to their rural patient population.

Restoring Focus and Work-Life Balance to Local IT Teams
The partnership began with a clear goal: improve service quality while allowing the Mary Rutan Health IT team to focus on strategic initiatives. Before, the internal staff was bogged down by routine support issues that their previous vendor couldn't resolve.

By implementing Level 1 help desk and patient portal support, the organization was able to "shift left" approximately 5% of overall call volume from the internal application team to the service desk. This transition was pivotal for the local staff, restoring a healthy work-life balance and allowing them to focus on clinical projects that drive the organization forward.

"It's really great having a partner who understands our business, understands our EMR, and has probably done more than any other company that we work with to help with work life balance for our hospital IT staff."

Drew Houchin | IT Operations Manager, Mary Rutan Health

Leveraging MEDITECH Expertise for Technical Resolution
Unlike typical help desk vendors that simply act as a call center, CereCore provided analysts with deep familiarity in the MEDITECH EHR environment. This specialized knowledge allowed the help desk to resolve complex clinical and application issues on the first call, rather than just passing tickets along to the internal team.

The implementation of FreshService, an integrated ITSM tool, provided Mary Rutan Health with a cost-effective and streamlined way to track tickets. This tool offers advanced data analytics and visibility into trends, allowing the IT leadership to take proactive actions that improve hospital operations.

"One of the most exciting things that came with CereCore is actually having a help desk service that is familiar with MEDITECH. Their knowledge has been tremendous. We have better user satisfaction, and it's just been great for my team. They have taken on some things that actually I never thought a help desk would be able to do. That has really allowed us to focus on projects and other things. We have complete confidence in our help desk to be able to serve our customers."

Barb Bowers | Applications Manager, Mary Rutan Health

A Proactive Approach to Revenue Cycle Optimization
The partnership extended beyond the service desk to improve the EHR’s clinical and financial workflows. CereCore provided the expertise and resources needed to assess and optimize the registration and revenue cycle processes within MEDITECH.

Instead of waiting for errors to occur, the team proactively analyzed call metrics and system workflows to identify areas for improvement. This collaborative effort ensured that the EHR system configuration was optimized for both acute and ambulatory care, leading to more efficient operations and a better experience for both providers and patients.

Key Outcomes
  • Rapid Response and Resolution: Achieved a 65% first call resolution (FCR) and a 30-second average speed to answer, significantly improving clinician satisfaction.
  • Operational Visibility: Implemented Freshservice to provide advanced analytics, allowing leadership to track trends and manage support more effectively.
  • Capacity Creation: Shifted 5% of technical volume away from internal application teams, providing the capacity needed for strategic clinical projects.
  • Proactive EHR Optimization: Streamlined registration and revenue cycle processes through proactive analysis rather than reactive troubleshooting.
  • Restored Team Confidence: Rebuilt trust in the help desk's ability to serve customers, allowing the internal team to focus on their core competencies.

Result
These initiatives delivered measurable improvements in service quality, accelerated clinical innovation, and restored the internal IT team’s focus and work-life balance.

Ready to get started? Contact us.]]> Mary Rutan Health and CereCore

Challenge
Mary Rutan Health felt they were not getting the expected value from their IT support partner, and they wanted to help their IT team focus on strategic work. Dissatisfied with their previous help desk vendor because they logged incidents but didn't provide first call resolution, they were looking for a managed IT services partner that offered higher quality help desk services and an IT service management (ITSM) tool. Later, they needed help optimizing registration and revenue cycle processes within their EHR.

Results
By outsourcing Level 1 support to CereCore and implementing the FreshService ITSM platform, Mary Rutan Health successfully transformed its support environment. The transition allowed the internal IT team to "shift left" routine tasks, restoring work-life balance and allowing them to focus on high-value projects. The organization saw immediate service level improvements, including a 65% first-call resolution rate and a 30-second average speed to answer, providing the internal team with complete confidence in their help desk's ability to serve clinicians and patients.

65%
First Call Resolution (FCR)
30
Seconds Average Speed to Answer
5%
Call volume "shifted left"

About the Provider
Mary Rutan Health is a not-for-profit healthcare organization providing comprehensive and integrated inpatient, outpatient and community services to a five-county region in rural Ohio. With a commitment to excellence, they leverage advanced technology to provide high-quality care to their rural patient population.

Restoring Focus and Work-Life Balance to Local IT Teams
The partnership began with a clear goal: improve service quality while allowing the Mary Rutan Health IT team to focus on strategic initiatives. Before, the internal staff was bogged down by routine support issues that their previous vendor couldn't resolve.

By implementing Level 1 help desk and patient portal support, the organization was able to "shift left" approximately 5% of overall call volume from the internal application team to the service desk. This transition was pivotal for the local staff, restoring a healthy work-life balance and allowing them to focus on clinical projects that drive the organization forward.

"It's really great having a partner who understands our business, understands our EMR, and has probably done more than any other company that we work with to help with work life balance for our hospital IT staff."

Drew Houchin | IT Operations Manager, Mary Rutan Health

Leveraging MEDITECH Expertise for Technical Resolution
Unlike typical help desk vendors that simply act as a call center, CereCore provided analysts with deep familiarity in the MEDITECH EHR environment. This specialized knowledge allowed the help desk to resolve complex clinical and application issues on the first call, rather than just passing tickets along to the internal team.

The implementation of FreshService, an integrated ITSM tool, provided Mary Rutan Health with a cost-effective and streamlined way to track tickets. This tool offers advanced data analytics and visibility into trends, allowing the IT leadership to take proactive actions that improve hospital operations.

"One of the most exciting things that came with CereCore is actually having a help desk service that is familiar with MEDITECH. Their knowledge has been tremendous. We have better user satisfaction, and it's just been great for my team. They have taken on some things that actually I never thought a help desk would be able to do. That has really allowed us to focus on projects and other things. We have complete confidence in our help desk to be able to serve our customers."

Barb Bowers | Applications Manager, Mary Rutan Health

A Proactive Approach to Revenue Cycle Optimization
The partnership extended beyond the service desk to improve the EHR’s clinical and financial workflows. CereCore provided the expertise and resources needed to assess and optimize the registration and revenue cycle processes within MEDITECH.

Instead of waiting for errors to occur, the team proactively analyzed call metrics and system workflows to identify areas for improvement. This collaborative effort ensured that the EHR system configuration was optimized for both acute and ambulatory care, leading to more efficient operations and a better experience for both providers and patients.

Key Outcomes
  • Rapid Response and Resolution: Achieved a 65% first call resolution (FCR) and a 30-second average speed to answer, significantly improving clinician satisfaction.
  • Operational Visibility: Implemented Freshservice to provide advanced analytics, allowing leadership to track trends and manage support more effectively.
  • Capacity Creation: Shifted 5% of technical volume away from internal application teams, providing the capacity needed for strategic clinical projects.
  • Proactive EHR Optimization: Streamlined registration and revenue cycle processes through proactive analysis rather than reactive troubleshooting.
  • Restored Team Confidence: Rebuilt trust in the help desk's ability to serve customers, allowing the internal team to focus on their core competencies.

Result
These initiatives delivered measurable improvements in service quality, accelerated clinical innovation, and restored the internal IT team’s focus and work-life balance.

Ready to get started? Contact us.]]> <![CDATA[Bizmatics Is Proud to Represent at the ASIPP Annual Meeting]]> https://histalk.com/forum/showthread.php?tid=2277 Tue, 10 Mar 2026 19:08:03 +0000 Jasmine Torres]]> https://histalk.com/forum/showthread.php?tid=2277 ASIPP Annual Meeting from March 19–21, 2026, in New Orleans!

We look forward to connecting with pain management professionals, industry leaders, and healthcare innovators as we showcase the latest advancements in PrognoCIS EHR, including our new AI‑powered capabilities designed to enhance clinical efficiency and support better patient outcomes. 

Attending ASIPP? Connect with Us Today


[Image: ASIPP.png]]]> ASIPP Annual Meeting from March 19–21, 2026, in New Orleans!

We look forward to connecting with pain management professionals, industry leaders, and healthcare innovators as we showcase the latest advancements in PrognoCIS EHR, including our new AI‑powered capabilities designed to enhance clinical efficiency and support better patient outcomes. 

Attending ASIPP? Connect with Us Today


[Image: ASIPP.png]]]> <![CDATA[MEDITECH showcases native ambient intelligence for physcians and nurses at HIMSS26]]> https://histalk.com/forum/showthread.php?tid=2276 Tue, 10 Mar 2026 13:36:03 +0000 RMcCarthy]]> https://histalk.com/forum/showthread.php?tid=2276 MEDITECH’s Latest AI Innovations Support Smarter Care and Stronger Performance

MEDITECH announced at HIMSS26 that it is expanding its Expanse AI portfolio to further improve the clinician experience, empower patients, and maximize financial performance. One of the most impactful solutions is the introduction of native ambient intelligence for physicians and nurses. 

MEDITECH is extending its support for ambient listening by integrating its native ambient intelligence solutions within the workflows of the Expanse Now mobile app for physicians and Expanse Point of Care app for nurses. These fully integrated solutions reduce documentation burden by capturing conversations in real time, automatically generating clinic visit notes and inpatient assessments, and queuing next steps in workflow.

Additional AI solutions debuting at the conference include:
  • Claim Denial Agents 
  • MyHealth Assistant
  • Ask Expanse

 For more information read the full press release. And, vist MEDITECH at HIMSS26, booth #5031, and at the Interop+Smart Experience Pavilion, booth #12623. ]]> MEDITECH’s Latest AI Innovations Support Smarter Care and Stronger Performance

MEDITECH announced at HIMSS26 that it is expanding its Expanse AI portfolio to further improve the clinician experience, empower patients, and maximize financial performance. One of the most impactful solutions is the introduction of native ambient intelligence for physicians and nurses. 

MEDITECH is extending its support for ambient listening by integrating its native ambient intelligence solutions within the workflows of the Expanse Now mobile app for physicians and Expanse Point of Care app for nurses. These fully integrated solutions reduce documentation burden by capturing conversations in real time, automatically generating clinic visit notes and inpatient assessments, and queuing next steps in workflow.

Additional AI solutions debuting at the conference include:
  • Claim Denial Agents 
  • MyHealth Assistant
  • Ask Expanse

 For more information read the full press release. And, vist MEDITECH at HIMSS26, booth #5031, and at the Interop+Smart Experience Pavilion, booth #12623. ]]> <![CDATA[Medicomp Systems Customer IJN Becomes Malaysia’s First Hospital to HIMSS Stage 7]]> https://histalk.com/forum/showthread.php?tid=2273 Mon, 09 Mar 2026 17:17:01 +0000 Margaret Kelly]]> https://histalk.com/forum/showthread.php?tid=2273 Medicomp Systems Customer IJN Becomes Malaysia’s First Hospital to Achieve HIMSS EMRAM Stage 7

Institut Jantung Negara-National Heart Institute’s historic milestone enabled by Medicomp’s Quippe® clinical documentation and intelligence platform

HERNDON, VA, March 9, 2026 — Medicomp Systems, a leading provider of evidence-based clinically intelligent data solutions, today announced that its customer, Institut Jantung Negara (IJN), the National Heart Institute of Malaysia, has achieved Stage 7 validation from the Healthcare Information and Management Systems Society (HIMSS) Electronic Medical Record Adoption Model (EMRAM) — the highest level of digital health maturity recognized by HIMSS. IJN is the first hospital in Malaysia to reach this milestone.

EMRAM Stage 7 represents the pinnacle of electronic medical record (EMR) adoption, requiring hospitals to demonstrate fully paperless operations, robust data analytics capabilities, and the use of clinical data to measurably improve patient outcomes.

IJN, a 433-bed quaternary hospital and the largest integrated cardiovascular and thoracic care center in Asia, partnered with Medicomp and its regional implementation partner APUK Co., Ltd. to deploy Quippe®, Medicomp’s evidence-based clinical documentation and decision support platform. The implementation drove a rapid digital transformation:, IJN achieved 98% adoption of electronic clinical documentation. IJN had previously become the first hospital in Malaysia to achieve EMRAM Stage 6 and has now extended that leadership to the highest tier of certification.

“This achievement is a testament to IJN’s vision, leadership, and commitment to delivering world-class patient care through digital innovation,” said David Lareau, president and CEO of Medicomp Systems. “Quippe was designed to meet clinicians where they are and give them the structured, validated data they need to make the best possible decisions at the point of care. IJN’s Stage 7 achievement is proof that when clinical intelligence and institutional commitment come together, transformational outcomes follow.”

Quippe’s structured clinical data foundation, standardized medical terminology, and dynamic clinical workspace provided the foundation IJN needed to satisfy EMRAM’s rigorous Stage 7 requirements, including advanced clinical decision support, closed-loop medication management, and data-driven outcomes analysis. The platform’s proactive point-of-care alerts enabled clinicians to manage risk more effectively and deliver consistent, high-quality care.

“Becoming Malaysia’s first EMRAM Stage 7 hospital proves what is possible when vision, collaboration, and determination come together,” said Dr. Rhema Sundram, Head of Customer Experience for IJN. “Achieving this milestone demanded meaningful clinical adoption. Quippe provided IJN physicians with a structured yet intuitive documentation platform, strengthening data quality, clinical decision support, and interoperability - key components in reaching EMRAM Stage 7.”

In addition to implementation services, Medicomp’s Bangkok-based global implementation partner, APUK Co., Ltd., provides workflow analysis and ongoing optimization tailored to the needs of IJN and healthcare providers across Southeast Asia.
Medicomp will be showcasing Quippe and its full suite of AI-enabled clinical intelligence tools at HIMSS26, March 9 to 12 in Las Vegas (booth 5435). Live demonstrations are available, and Medicomp strongly recommends reserving demo time in advance at https://medicomp.com/himss26.

About Medicomp Systems
Medicomp Systems delivers the industry’s only comprehensive data foundation and evidence-based clinical intelligence engine, Quippe®, ensuring data usability, accuracy, and trust in health technology systems of tomorrow. Healthcare faces a widening gap between data and clinical understanding — putting patient safety, compliance, and financial performance at risk as health IT complexity and AI adoption increase. Quippe uniquely solves this by connecting information across domains, normalizing inputs, and validating AI outputs — for accurate coding, compliant data, and trustworthy decisions at every point of care. Quippe works seamlessly with any EHR or health tech, driving intelligent clinical workflows that align with how clinicians think and work. Medicomp delivers proven clinical and financial ROI, improved productivity and outcomes, reduced risk, and accurate reimbursement. To learn more, visit https://medicomp.com.

Media Contact:
Medicomp Systems
medicompPR@supremecomms.ai
SOURCE Medicomp Systems]]> Medicomp Systems Customer IJN Becomes Malaysia’s First Hospital to Achieve HIMSS EMRAM Stage 7

Institut Jantung Negara-National Heart Institute’s historic milestone enabled by Medicomp’s Quippe® clinical documentation and intelligence platform

HERNDON, VA, March 9, 2026 — Medicomp Systems, a leading provider of evidence-based clinically intelligent data solutions, today announced that its customer, Institut Jantung Negara (IJN), the National Heart Institute of Malaysia, has achieved Stage 7 validation from the Healthcare Information and Management Systems Society (HIMSS) Electronic Medical Record Adoption Model (EMRAM) — the highest level of digital health maturity recognized by HIMSS. IJN is the first hospital in Malaysia to reach this milestone.

EMRAM Stage 7 represents the pinnacle of electronic medical record (EMR) adoption, requiring hospitals to demonstrate fully paperless operations, robust data analytics capabilities, and the use of clinical data to measurably improve patient outcomes.

IJN, a 433-bed quaternary hospital and the largest integrated cardiovascular and thoracic care center in Asia, partnered with Medicomp and its regional implementation partner APUK Co., Ltd. to deploy Quippe®, Medicomp’s evidence-based clinical documentation and decision support platform. The implementation drove a rapid digital transformation:, IJN achieved 98% adoption of electronic clinical documentation. IJN had previously become the first hospital in Malaysia to achieve EMRAM Stage 6 and has now extended that leadership to the highest tier of certification.

“This achievement is a testament to IJN’s vision, leadership, and commitment to delivering world-class patient care through digital innovation,” said David Lareau, president and CEO of Medicomp Systems. “Quippe was designed to meet clinicians where they are and give them the structured, validated data they need to make the best possible decisions at the point of care. IJN’s Stage 7 achievement is proof that when clinical intelligence and institutional commitment come together, transformational outcomes follow.”

Quippe’s structured clinical data foundation, standardized medical terminology, and dynamic clinical workspace provided the foundation IJN needed to satisfy EMRAM’s rigorous Stage 7 requirements, including advanced clinical decision support, closed-loop medication management, and data-driven outcomes analysis. The platform’s proactive point-of-care alerts enabled clinicians to manage risk more effectively and deliver consistent, high-quality care.

“Becoming Malaysia’s first EMRAM Stage 7 hospital proves what is possible when vision, collaboration, and determination come together,” said Dr. Rhema Sundram, Head of Customer Experience for IJN. “Achieving this milestone demanded meaningful clinical adoption. Quippe provided IJN physicians with a structured yet intuitive documentation platform, strengthening data quality, clinical decision support, and interoperability - key components in reaching EMRAM Stage 7.”

In addition to implementation services, Medicomp’s Bangkok-based global implementation partner, APUK Co., Ltd., provides workflow analysis and ongoing optimization tailored to the needs of IJN and healthcare providers across Southeast Asia.
Medicomp will be showcasing Quippe and its full suite of AI-enabled clinical intelligence tools at HIMSS26, March 9 to 12 in Las Vegas (booth 5435). Live demonstrations are available, and Medicomp strongly recommends reserving demo time in advance at https://medicomp.com/himss26.

About Medicomp Systems
Medicomp Systems delivers the industry’s only comprehensive data foundation and evidence-based clinical intelligence engine, Quippe®, ensuring data usability, accuracy, and trust in health technology systems of tomorrow. Healthcare faces a widening gap between data and clinical understanding — putting patient safety, compliance, and financial performance at risk as health IT complexity and AI adoption increase. Quippe uniquely solves this by connecting information across domains, normalizing inputs, and validating AI outputs — for accurate coding, compliant data, and trustworthy decisions at every point of care. Quippe works seamlessly with any EHR or health tech, driving intelligent clinical workflows that align with how clinicians think and work. Medicomp delivers proven clinical and financial ROI, improved productivity and outcomes, reduced risk, and accurate reimbursement. To learn more, visit https://medicomp.com.

Media Contact:
Medicomp Systems
medicompPR@supremecomms.ai
SOURCE Medicomp Systems]]> <![CDATA[3/18 Webinar: How to Prepare for Healthcare’s Post-OBBBA Era]]> https://histalk.com/forum/showthread.php?tid=2272 Wed, 04 Mar 2026 20:54:37 +0000 RMcCarthy]]> https://histalk.com/forum/showthread.php?tid=2272 Wednesday, March 18, 12:00pm EST: MEDITECH Thought Leader Webinar Series 

CMS (Centers for Medicare & Medicaid Services) is facing significant funding cuts across several programs, including Medicare, Medicaid, and the Affordable Care Act (ACA) Navigator program. These cuts are causing widespread concern among healthcare leaders and clinicians, particularly in rural communities whose healthcare organizations could be disproportionately affected. While the cuts aren't scheduled to take full effect for a year or more, healthcare organizations must begin planning for them now.

This webinar will consider specific strategies for preparing for reimbursement reductions, new enrollment requirements, limits on state provider taxes, and other changes that could have a significant impact on revenue. We'll discuss specific strategies you can begin deploying today to reduce the impact of these cuts and help your organization successfully navigate these uncertain times.
  • Arlan Johnson, Chief Executive Officer, Howard County Medical Center
  • Marc Gibbs,  Chief Information Officer, Meadville Medical Center
  • Rachel Wilkes,  Associate Vice President Marketing, MEDITECH [moderator]

Here are some of the topics we'll cover:
  • The One Big Beautiful Bill Act (OBBBA)
  • The Rural Health Transformation Program (RHTP)
  • Assessing the potential impact to your organization
  • Evaluating/rebalancing your business lines
  • New revenue opportunities under the OBBBA
  • The role of interoperability
  • The importance of strategic partnerships

Note: This will be a 45-minute event with an optional 15 minutes of Q&A for those who can stay online.
Register here.]]> Wednesday, March 18, 12:00pm EST: MEDITECH Thought Leader Webinar Series 

CMS (Centers for Medicare & Medicaid Services) is facing significant funding cuts across several programs, including Medicare, Medicaid, and the Affordable Care Act (ACA) Navigator program. These cuts are causing widespread concern among healthcare leaders and clinicians, particularly in rural communities whose healthcare organizations could be disproportionately affected. While the cuts aren't scheduled to take full effect for a year or more, healthcare organizations must begin planning for them now.

This webinar will consider specific strategies for preparing for reimbursement reductions, new enrollment requirements, limits on state provider taxes, and other changes that could have a significant impact on revenue. We'll discuss specific strategies you can begin deploying today to reduce the impact of these cuts and help your organization successfully navigate these uncertain times.
  • Arlan Johnson, Chief Executive Officer, Howard County Medical Center
  • Marc Gibbs,  Chief Information Officer, Meadville Medical Center
  • Rachel Wilkes,  Associate Vice President Marketing, MEDITECH [moderator]

Here are some of the topics we'll cover:
  • The One Big Beautiful Bill Act (OBBBA)
  • The Rural Health Transformation Program (RHTP)
  • Assessing the potential impact to your organization
  • Evaluating/rebalancing your business lines
  • New revenue opportunities under the OBBBA
  • The role of interoperability
  • The importance of strategic partnerships

Note: This will be a 45-minute event with an optional 15 minutes of Q&A for those who can stay online.
Register here.]]> <![CDATA[Rural hospitals select MEDITECH Expanse to stay independent amidst challenges]]> https://histalk.com/forum/showthread.php?tid=2271 Wed, 04 Mar 2026 17:44:17 +0000 RMcCarthy]]> https://histalk.com/forum/showthread.php?tid=2271 15 rural hospitals sign for Expanse in 2025, maintaining community-focused care

Facing a challenging market defined by financial strain and rising consolidations, independent-minded rural health systems have bucked the trend by turning to MEDITECH Expanse to preserve the autonomy needed to support their communities. Fifteen rural hospitals opted for MEDITECH Expanse in 2025, joining an expanding group of over 250 rural sites operating the web- and cloud-native platform.

“Rural hospitals provide a safety net for nearly 20% of the US population, but several recent policy shifts — including Medicare reimbursement cuts, changes to bad debt reimbursement, and expiration of federal subsidies for the Affordable Care Act — are all threatening these organizations’ razor-thin margins,” said MEDITECH Chief Nursing Executive Cathy Turner, RN. “While these threats have pushed some hospitals towards consolidation, we’re committed to providing solutions and services to help rural health facilities stay self-governed and cater to the unique care needs of their local communities, avoiding the service reductions and cost increases often associated with mergers.”

A growing number of these rural hospitals have turned to MEDITECH’s cloud-native subscription model, MEDITECH as a Service. MaaS delivers an enterprise-level EHR without the significant upfront capital investment or extensive on-premise infrastructure, which is critical for organizations operating with thin margins. MaaS customers receive the same "full-scale" EHR used by larger organizations, rather than a "lite" or scaled-back version. Crucially, it also preserves their operational autonomy, allowing them to tailor workflows for the unique needs of their community instead of being locked into a rigid, one-size-fits-all system shared with other customers or through a larger host system.

For a list of hospitals, read the full release here. ]]> 15 rural hospitals sign for Expanse in 2025, maintaining community-focused care

Facing a challenging market defined by financial strain and rising consolidations, independent-minded rural health systems have bucked the trend by turning to MEDITECH Expanse to preserve the autonomy needed to support their communities. Fifteen rural hospitals opted for MEDITECH Expanse in 2025, joining an expanding group of over 250 rural sites operating the web- and cloud-native platform.

“Rural hospitals provide a safety net for nearly 20% of the US population, but several recent policy shifts — including Medicare reimbursement cuts, changes to bad debt reimbursement, and expiration of federal subsidies for the Affordable Care Act — are all threatening these organizations’ razor-thin margins,” said MEDITECH Chief Nursing Executive Cathy Turner, RN. “While these threats have pushed some hospitals towards consolidation, we’re committed to providing solutions and services to help rural health facilities stay self-governed and cater to the unique care needs of their local communities, avoiding the service reductions and cost increases often associated with mergers.”

A growing number of these rural hospitals have turned to MEDITECH’s cloud-native subscription model, MEDITECH as a Service. MaaS delivers an enterprise-level EHR without the significant upfront capital investment or extensive on-premise infrastructure, which is critical for organizations operating with thin margins. MaaS customers receive the same "full-scale" EHR used by larger organizations, rather than a "lite" or scaled-back version. Crucially, it also preserves their operational autonomy, allowing them to tailor workflows for the unique needs of their community instead of being locked into a rigid, one-size-fits-all system shared with other customers or through a larger host system.

For a list of hospitals, read the full release here. ]]>