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Altera Digital Health Streamlines Healthcare Faxing with Sunrise Health Record
Faxing remains pervasive in healthcare due to interoperability barriers and misconceptions about the privacy and security of internet-based data exchange. However, traditional faxing often forces users to switch between systems and rework documents, introducing time-consuming, manual tasks and data integrity risks that threaten patient safety and regulatory compliance. To address these challenges and support critical communication, Sunrise Health Record offers a modern, intuitive user interface and capabilities including:
· Faxing embedded in HIM deficiency management: HIM staff can quickly send deficiency notices directly within the Sunrise deficiency management workflow, without saving or exporting files.
· Configurable inbound fax queues: Inbound faxes are automatically routed to the right department, user or workflow based on customizable rules to reduce manual sorting and prevent misfiled faxes.
· Single-click outbound faxing: Users can send faxes within Sunrise without the need to download, rename or reupload files.
· Real-time audit trails and delivery tracking: Users have full visibility into the sender, the documents sent and if the delivery was successful.
“By embedding these capabilities directly into Sunrise, we’re helping hospitals reduce delays, cut down on manual effort and drive better outcomes across core operational workflows,” said Jay Adams, Executive Vice President and Group Leader for Sunrise, Altera Digital Health. “Faxing may still be part of healthcare, but the frustration doesn’t have to be. Hospitals need health IT solutions that not only offer efficiency but also enable their teams to put time and attention where they’re most needed.”
Learn how Sunrise is elevating hospital operations to drive better, smarter healthcare here.
About Altera Digital Health
A global healthcare IT leader, Altera Digital Health develops and elevates technology to bring next-level healthcare within reach. Altera’s approach to our solutions is changing the way healthcare is delivered—we see the summit of what healthcare can be, but rather than total transformation, we’re focused on helping organizations take the steps they need to get there. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. To learn more, visit www.alterahealth.com.
Intelligent faxing solution to save time while reducing errors and manual work
NIAGARA FALLS, N.Y. — July 22, 2025 — Altera Digital Health, a global health IT leader, today announced the launch of Sunrise™ Health Record, an intelligent faxing solution designed to reduce manual faxing inefficiencies and errors and support health information management (HIM) deficiency management. Sunrise Health Record is fully integrated with the Sunrise™ electronic health record (EHR) platform and is now generally available to hospitals and health systems leveraging Sunrise 25.1.Faxing remains pervasive in healthcare due to interoperability barriers and misconceptions about the privacy and security of internet-based data exchange. However, traditional faxing often forces users to switch between systems and rework documents, introducing time-consuming, manual tasks and data integrity risks that threaten patient safety and regulatory compliance. To address these challenges and support critical communication, Sunrise Health Record offers a modern, intuitive user interface and capabilities including:
· Faxing embedded in HIM deficiency management: HIM staff can quickly send deficiency notices directly within the Sunrise deficiency management workflow, without saving or exporting files.
· Configurable inbound fax queues: Inbound faxes are automatically routed to the right department, user or workflow based on customizable rules to reduce manual sorting and prevent misfiled faxes.
· Single-click outbound faxing: Users can send faxes within Sunrise without the need to download, rename or reupload files.
· Real-time audit trails and delivery tracking: Users have full visibility into the sender, the documents sent and if the delivery was successful.
“By embedding these capabilities directly into Sunrise, we’re helping hospitals reduce delays, cut down on manual effort and drive better outcomes across core operational workflows,” said Jay Adams, Executive Vice President and Group Leader for Sunrise, Altera Digital Health. “Faxing may still be part of healthcare, but the frustration doesn’t have to be. Hospitals need health IT solutions that not only offer efficiency but also enable their teams to put time and attention where they’re most needed.”
Learn how Sunrise is elevating hospital operations to drive better, smarter healthcare here.
About Altera Digital Health
A global healthcare IT leader, Altera Digital Health develops and elevates technology to bring next-level healthcare within reach. Altera’s approach to our solutions is changing the way healthcare is delivered—we see the summit of what healthcare can be, but rather than total transformation, we’re focused on helping organizations take the steps they need to get there. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. To learn more, visit www.alterahealth.com.