Director of Project Operations
SONIFI Health is looking to add a Director of Project Operations to our team. If you thrive in a dynamic environment with challenging, yet rewarding word, we would love to hear from you. 

As Director of Program Operations, you will be responsible for the success of SONIFI Health’s implementation of new products, technology and content offering for new and existing clients. You will shape a center of excellence for SONIFI Health project implementations by defining and refining best practices and playbooks. You will lead key account projects directly, as well as cultivate a team of project, program and portfolio managers which includes recruiting, training, supporting, and growing these key resources. You will manage tools, processes, procedures, and policies associated with successful project management. You will have responsibility for identifying KPIs, monitoring and extracting insights in order to impact quality, cost / resource efficiency, and customer engagement. You will have responsibility for risk management and capacity planning as it relates to project management. You will act in the role of project manager to optimize capacity and bridge project volume spikes.

What you’ll need:
  • Bachelor’s degree in Project Management, Business Administration, Communications, Information Technology or similar, minimum of 10 years demonstrated project management experience, and minimum of 5 years leading and developing project management teams is required or the equivalent education and/or experience.
  • PMP, PfMP, CPMP, CAPM, MPM, PPM, or equivalent certification is strongly preferred.
  • Project management experience deploying technology is required, ideally with a combination of hardware and software solutions.
  • Project management experience within healthcare industry is strongly preferred.
  • Must have strong written, verbal, and inter-personal communication skills with the ability to give presentations and run meetings in person and through webinars and calls, facing up to internal and external executive level contacts.
  • Must have experience working within a professional interdisciplinary team structure both internally and externally.  
  • Must have the ability to lead on-site and remote resources.
  • Experience with MS-Office, CRM (Salesforce preferred), collaboration tools (e.g., Asana), as well as general computer competency for learning custom applications are required.
  • Must have the ability to understand and communicate technical concepts to both technical and non-technical stakeholders.  
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