05-31-2019, 04:14 AM
Vocera Webinar Explores Impact of Meaningful Mobile Rounding
Upstate University Hospital to share strategies for improving
physician communication and patient experience
“Building trusted relationships between patients and their nurses and doctors starts with effective communication,” said Dr. Duffy, who will lead a discussion with Amit Dhamoon, MD, PhD, internist at Upstate University Hospital and associate professor of medicine at SUNY Upstate Medical University; and Karen Wentworth, MPH, MSW, RRT, Director of Patient Experience at State University of New York and Upstate University Hospital.
Dr. Dhamoon worked closely with Wentworth to design a unique way to improve physician communication and patient experience using real-time feedback captured with Vocera Rounds, a mobile application that enables clinicians to customize patient-centric questions, easily capture answers and observations, and track trends per person and department. Physician communication rounding is one of many rounds customized, implemented and hardwired across more than 30 units at Upstate University Hospital.
Wentworth collaborates with Dr. Dhamoon and nurse leaders throughout the organization to design questions specific to each type of round. Webinar participants will learn how using a patient-centric, mobile solution can improve clinician communication and patient engagement, which impacts care experience, compliance and outcomes.
“The Vocera Rounds solution helps clinicians have meaningful conversations with patients and their families, which help improve engagement, education and understanding,” said Dr. Dhamoon.
More than three million rounds have been conducted across the country in hospitals using the Vocera Rounds solution. To register for this complimentary webinar, click this link.
About Vocera
The mission of Vocera Communications, Inc. is to simplify and improve the lives of healthcare professionals and patients, while enabling hospitals to enhance quality of care and operational efficiency. In 2000, when the company was founded, we began to forever change the way care teams communicate. Today, Vocera offers the leading platform for improving clinical communication and workflow. More than 1,850 facilities worldwide, including nearly 1,600 hospitals and healthcare facilities, have selected our clinical communication and workflow solutions. Care team members use our solutions to communicate and collaborate with co-workers by securely texting or calling, and to be notified of important alerts and alarms. They can choose the right device for their role or task, including smartphones or our hands-free, wearable Vocera Smartbadge and Vocera Badge. Interoperability between the Vocera Platform and more than 140 clinical and operational systems helps reduce alarm fatigue; speed up staff response times; and improve patient care, safety, and experience. In addition to healthcare, Vocera is at home in luxury hotels, aged care facilities, nuclear power facilities, schools, libraries, retail stores, and more. Vocera solutions make a difference in any industry where workers are on the move and need to connect instantly with team members and access resources or information quickly. In 2017, Vocera made the list of Forbes 100 Most Trustworthy Companies in America. Learn more at http://www.vocera.com and follow @VoceraComm on Twitter.
Vocera® and the Vocera logo are trademarks of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.
MEDIA CONTACT
Shanna Hearon
Vocera Communications, Inc.
shearon@vocera.com
669-999-3368