Today, 06:32 AM
Beauregard Health System, thanks to a major shift in its communication strategy, is making significant strides in preventive care—delivering faster outreach, higher screening rates, and a better experience for patients.
Historically, Beauregard’s outreach efforts relied heavily on manual phone calls—hundreds of them—to encourage patients to schedule essential screenings like mammograms and colonoscopies. These efforts were not only time-consuming but also yielded low conversion rates and inconsistent messaging across the board.
In 2021, the health system began streamlining patient communication with automated tools, appointment reminders, and conversational messaging via bidirectional texting now available through MEDITECH’s Expanse Patient Connect solution. More recently, Beauregard took it a step further by implementing the solution’s Conversation Builder, known as “Flows,” to overhaul its population health campaigns. Learn more here.
Historically, Beauregard’s outreach efforts relied heavily on manual phone calls—hundreds of them—to encourage patients to schedule essential screenings like mammograms and colonoscopies. These efforts were not only time-consuming but also yielded low conversion rates and inconsistent messaging across the board.
In 2021, the health system began streamlining patient communication with automated tools, appointment reminders, and conversational messaging via bidirectional texting now available through MEDITECH’s Expanse Patient Connect solution. More recently, Beauregard took it a step further by implementing the solution’s Conversation Builder, known as “Flows,” to overhaul its population health campaigns. Learn more here.