01-06-2022, 02:55 AM
Technical Support Specialist
RCxRules develops and delivers solutions which leverage rule-writing and automation to improve healthcare information quality. We’re looking for a Technical Support Specialist to handle frontline interaction with our customers.
Responsibilities:
RCxRules develops and delivers solutions which leverage rule-writing and automation to improve healthcare information quality. We’re looking for a Technical Support Specialist to handle frontline interaction with our customers.
Responsibilities:
- Investigating, documenting, and resolving customer-reported issues
- Understanding and articulating the impact of software functionality options
- Developing customer-specific rules using RCxRules software
- Conducting product testing
- Bachelor’s degree
- 3-5 years of IT support experience, preferably in healthcare
- Experience writing and troubleshooting SQL statements
- Experience managing healthcare interfaces using HL7
- Experience with RCM and/or EHR systems
- Knowledge of the medical claims billing process