3 hours ago
Netsmart Media Contact:
Natalie Caruso
ncaruso@ntst.com
913.308.2080
As Pacific Clinics continues to expand its reach across the state, the agency is investing in a unified platform approach, targeting improved enterprise-wide visibility, reduced administrative complexity and support towards more consistent workflows across programs and service lines. Through the implementation of myAvatar™, a behavioral health electronic health record (EHR) with near-real-time analytics and clinical decision support, Pacific Clinics aims to strengthen integrated care delivery. myAvatar will also support the agency’s interoperability strategy by enabling the exchange of essential treatment data across EHRs and other health systems.
“Pacific Clinics is focused on investing in technology that supports our workforce, strengthens care coordination and helps us continue delivering high-quality care in the communities we serve,” said Gordon Richardson, senior vice president of clinical administration, Pacific Clinics. “As we looked at our long-term strategy, we sought a partner that understood the complexity of California, could support our operational growth, and shared our commitment to using technology in a responsible, practical and mission-driven way.”
By collaborating with Netsmart, Pacific Clinics will leverage the CareManager™ population health management solution to support its Medi-Cal Enhanced Care Management (ECM) program with enhanced care coordination, data reporting and analytics. CareManager will help Pacific Clinics establish more scalable, centralized and automated workflows, supporting better coordination of services for individuals with complex needs. Coordinating demographic, clinical and payer data in one location will help support more efficient care manager assignments and streamlined task automation while providing greater visibility into outcomes, operational performance and service quality as Pacific Clinics continues expanding across California.
“Pacific Clinics has a clear vision for using technology to strengthen high-quality care delivery, support its workforce and expand access to services across the communities it serves,” said Kevin Mallot, senior vice president and general manager, human services, Netsmart. “As community-based providers navigate complex reimbursement models, growing demand for services and increasing pressure to demonstrate outcomes, Netsmart is proud to collaborate with Pacific Clinics to implement the CareFabric platform for care coordination, interoperability, automation and data-driven insights.”
Read the full news release linked here to learn more.
Natalie Caruso
ncaruso@ntst.com
913.308.2080
Pacific Clinics Selects Netsmart to Advance Connected, Community-Based Care Across California
OVERLAND PARK, Kan., July 21, 2026 — Netsmart, an industry-leading healthcare technology partner, announced that Pacific Clinics, California’s leading community-based behavioral health nonprofit provider, selected the Netsmart CareFabric® platform to advance connected care, strengthen operational efficiency and support long-term growth. Through a scalable, integrated technology foundation, Pacific Clinics aims to enhance care coordination, support data-driven decision-making and improve service delivery in California’s complex behavioral health environment.As Pacific Clinics continues to expand its reach across the state, the agency is investing in a unified platform approach, targeting improved enterprise-wide visibility, reduced administrative complexity and support towards more consistent workflows across programs and service lines. Through the implementation of myAvatar™, a behavioral health electronic health record (EHR) with near-real-time analytics and clinical decision support, Pacific Clinics aims to strengthen integrated care delivery. myAvatar will also support the agency’s interoperability strategy by enabling the exchange of essential treatment data across EHRs and other health systems.
“Pacific Clinics is focused on investing in technology that supports our workforce, strengthens care coordination and helps us continue delivering high-quality care in the communities we serve,” said Gordon Richardson, senior vice president of clinical administration, Pacific Clinics. “As we looked at our long-term strategy, we sought a partner that understood the complexity of California, could support our operational growth, and shared our commitment to using technology in a responsible, practical and mission-driven way.”
By collaborating with Netsmart, Pacific Clinics will leverage the CareManager™ population health management solution to support its Medi-Cal Enhanced Care Management (ECM) program with enhanced care coordination, data reporting and analytics. CareManager will help Pacific Clinics establish more scalable, centralized and automated workflows, supporting better coordination of services for individuals with complex needs. Coordinating demographic, clinical and payer data in one location will help support more efficient care manager assignments and streamlined task automation while providing greater visibility into outcomes, operational performance and service quality as Pacific Clinics continues expanding across California.
“Pacific Clinics has a clear vision for using technology to strengthen high-quality care delivery, support its workforce and expand access to services across the communities it serves,” said Kevin Mallot, senior vice president and general manager, human services, Netsmart. “As community-based providers navigate complex reimbursement models, growing demand for services and increasing pressure to demonstrate outcomes, Netsmart is proud to collaborate with Pacific Clinics to implement the CareFabric platform for care coordination, interoperability, automation and data-driven insights.”
Read the full news release linked here to learn more.