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+--- Thread: Cyber Survivor: The Unsung Heroes of Downtime w/ CNO Katrina Brown (/showthread.php?tid=2187)
Cyber Survivor: The Unsung Heroes of Downtime w/ CNO Katrina Brown - RPullins - 07-29-2025
In Episode 12, Chief Nursing Officer Katrina Brown recounts her experience managing a cyberattack at USA Health Providence Hospital. The attack severely impacted the hospital's Electronic Medical Records (EMR) and other critical systems, leading to a significant decrease in efficiency and a necessary reduction in patient census. Brown highlights the crucial role of strong leadership and well-practiced downtime procedures, noting the unexpected challenges like nurses' inability to read cursive doctor's orders and the use of cowbells as a call light system. Despite the month-long disruption, the hospital maintained patient safety with no serious incidents. The community's self-diversion to other hospitals was an unforeseen outcome, and patient trust was quickly regained post-recovery. Brown emphasizes that the benefits of digitized healthcare outweigh the cyber risks, advocating for robust preparation and frequent downtime drills for all healthcare organizations.
Listen on your favorite streaming app or here: https://cybersurvivor.healthcare/