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+--- Thread: 10 Myths About Running a Medicare Chronic Care Management Program (/showthread.php?tid=1661)
10 Myths About Running a Medicare Chronic Care Management Program - Leah Flair - 12-15-2022
Myth: CMS requires patients engage by phone, every month, in order for providers to be reimbursed.
Truth: CMS regulations do not require a monthly phone call with enrolled CCM patients. While monthly engagement (phone or electronic) is strongly encouraged by Medicare, they realize not all patients will choose to engage every month. A policy of calling every patient, every month, is important. Additionally, if patients only incur a copay if they engage, you are likely to turn your proactive, preventative CCM program into a reactive, sick care program, defeating the purpose of CCM.
Read the rest here!