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Full Version: [Whitepaper] Discover how this MA plan improved from 1.875 to 3.25 Stars
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Transforming Member Engagement to Drive CAHPS Excellence

CAHPS scores matter more than ever. Discover how Moda Health MA improved from 1.875 to 3.25 Stars in one cycle using a member outreach model that delivered:

✅ 85%+ engagement
✅ 9.3–9.5 satisfaction
✅ 5 measure increases, zero declines

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