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Information System Administrator - KONZA National Network

Unparalleled benefits in the healthcare community
KHIN dba KONZA National Network builds upon a proven model for the development of the technical infrastructure necessary to enable sharing of clinical information at the point of care while supporting transformative value-based payment models, care management, and data analytics. Patients, physicians, healthcare facilities, and other healthcare providers from across the country benefit from KONZA's delivery of unequaled actionable intelligence.
KONZA is deeply committed to connecting healthcare providers, patients, health plans, and our technology partners together to organize healthcare data into information that will drive healthcare transformation.
Work Environment
Our workforce is nearly 100% remote.  We stay connected and engaged while analyzing data to transform healthcare.
  • Group health and dental insurance, KONZA contributes 85% of the premiums
  • 401k Fidelity; up to 6% 
  • Company-paid Life insurance and Long-Term disability
  • PTO
  • FSA or HSA (with employer contributions) based on which plan 
A day in the life of a Information System Administrator
The Information System Administrator plays an important role in the success and of KHIN and its partners.  KHIN is a fast-paced, energetic environment.  This position is responsible for providing security and quality support.  In addition, this position monitors and escalates system risks and executes HITRUST standards across normal operations.
Essential Functions of the Information System Administrator

  • Attend select meetings with the CIO/CISO to coordinate tracking updates on tracking systems and identify opportunities for improved communication.
  • Administrative functions for information system support as a high-level administrator (HQ Insights, Boards, Operations Dashboards)
  • Establish business needs processing coordination (reach out to individuals across the organization to gather information necessary including establishing data stewards from source systems)
  • Establish protocols and processes where missing in line with Six Sigma or established PMP methodology in concern with established organization operations.
  • On & off board team members (computer set up)
  • Maintain inventory of hardware
  • Assist internal staff with software, hardware, and applications
  • Monitor and report application uptime
  • Input project tracking data
  • Create feedback loops to improve processes and communication
  • Other technology-related items
  • Security: Team Member access to protected health information requires team members to meet the highest standards of security.
Information System Administrator Qualifications: (Knowledge, Skill, and Ability)
  • Bachelor's degree in Science or a related field, required
  • Computer Science degree with certifications, preferred
  • Excellent program management skills with a focus on process improvement in the direction of Six Sigma and lean methodologies
  • Experience in system admin changes (portals, Linux, windows for command line interface-based changes) and Kanban tracing board style workflows
  • Strong customer service and troubleshooting skills
  • Ability to communicate technical information, both verbal and written to a wide range of end-users
  • Good understanding of computer systems, mobile devices, and other software products
  • Ability to diagnose and resolve technical issues
  • Proficiency in English
  • Excellent communication skills
  • Customer-oriented and cool-tempered
  • Office 365 support experience
  • Familiarity with ticketing systems
  • Ability to respond to Help Desk requests after hours on a limited basis
  • Demonstrated effort with problem-solving skills for new problems with a good faith effort with available resources
Base Salary Range: $70-95k/year
Apply now: karen@scotthr.com