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Overcoming Silos to Transform the Patient Experience - Michael Morrison - 11-02-2018

Health systems, hospitals and providers of all sizes have made Patient Experience (PX), a centerpiece of their strategic and growth plans. At a Beryl Institute PX PopUp meeting in Berkeley, CA, it was inspiring to see how providers like Kaiser Permanente, Stanford and UC San Francisco, are tearing down barriers and improving experiences for caregivers and patients alike. You can read more about it at Transforming the Patient Experience