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Program Manager - Enlace Health - Sherry Heyl - 05-25-2022

Program Manager
Apply at https://boards.greenhouse.io/enlacehealth/jobs/3791420?t=4080351b1us

Enlace Health delivers the only end-to-end solution that solves the infrastructure challenges driving today’s unsustainable healthcare system. Connecting payers, providers, and patients, Enlace™ empowers any type of healthcare delivery model, from facilitating retrospective programs to enabling risk for prospective programs. Combining executive-level healthcare DNA with an extensible technology platform, Enlace is the bridge from chaotic healthcare to the healthcare world when Triple Aim optimization is truly realized.
At Enlace Health, our people are our greatest asset. Our culture is founded upon integrity, hard work, and the relentless pursuit to make a difference. We think creatively, we like a challenge and draw inspiration from each other. As the Program Manager, you will manage product development projects, process improvement initiatives and client/partner implementations in order to reach successful business outcomes on time, within budget and within scope.  You will have a direct impact on the business as part of our fast-paced, high-growth company.   
Position Responsibilities:
  • Manage multiple concurrent projects through full project life cycle, including project initiation, planning, execution, monitoring and controlling and closure.

  • Plan, forecast and manage high level business case analysis, scope management, timeline recommendations and benefits realization.

  • Coordinate and support organizational prioritization and resource allocation across projects.

  • Maintain detailed project documentation as needed including action items, issues lists and risk mitigation plans utilizing the appropriate tools, such as JIRA and MS Project.

  • Provide leadership and effectively communicate project status to all stakeholders, including executive summaries and presentations.

  • Negotiate with project stakeholders to identify and secure resources, resolve issues and mitigate risks.

  • Lead cross-functional meetings with various functional areas to meet overall stakeholder expectations and company objectives.

  • Track project resource time logs to ensure financials are accurate for any given project.

  • Establish and maintain positive external client and team member relationships.

  • Identify opportunities and develop strategies for process improvements.

  • Understand customer and internal KPIs for any project and work with internal teams to ensure we are consistently meeting and are measuring KPIs.

Position Requirements:
  • Bachelor’s degree in business, healthcare financial management, information management, or related field.

  • 5+ years in Program/Project Management experience with focus in Operations or Technology

  • 3+ years in the healthcare industry in business or IT.  

  • Strong analytical, planning, problem identification and resolution skills required

  • The ability to concurrently prioritize critical tasks and maintain a high degree of accuracy amid competing deadlines.

  • Excellent communicator and collaborator with strong relationship and team building skills with internal and external co-workers in various functional areas and at all levels of the organization 

  • Ability to adapt and stay flexible in a fast-paced environment.

  • Solid technical background, with understanding or hands-on experience with software or SaaS products

  • Deep experience with and knowledge of SDLC, Agile and CI/CD delivery models

  • Solid organizational skills including attention to detail

  • Proven experience working in a multi-client facing environment

  • Works well both independently and in a team environment with minimal direction

  • Excellent written and verbal communication, and comfortable communicating to persons with varying degrees of seniority, both internally and customer-facing audiences

  • Experience with early stage growth companies and/or high-tech industry will be favored

Preferred Qualifications:
  • 4-year degree in a related field

  • PMP certification is a plus

Position Perks:
Enlace Health offers competitive benefits and perks to all our employees! Our comprehensive benefits package is one of the many ways we show our employees how valued they are. All full-time employees are eligible for the following:
  • FREE medical, dental, and vision insurance for employees on select plans

  • $600 annual contribution into qualifying HSAs

  • UNLIMITED time off

  • Matching 401(k) plan

  • Mac laptop and accessories

  • Company-paid short-term and long-term disability

  • Company-paid life insurance

  • Annual professional development stipend

All employees are required to maintain confidentiality as related to patient information. Employees are required to follow the acceptable use policy while using any information systems owned or controlled by Aver. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence. Security roles and responsibilities include:
  • Implementing and acting in accordance with the organization’s information security policies

  • Protecting assets from unauthorized access, disclosure, modification, destruction, or interference

  • Executing particular security processes or activities

  • Ensuring responsibility is assigned to the individual for actions taken

  • Reporting security events or potential events or other security risks to the organization

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job according to specific company requirements. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, disability, or marital status.

Apply at https://boards.greenhouse.io/enlacehealth/jobs/3791420?t=4080351b1us