Technical Support Specialist - Printable Version +- HIStalk Sponsor Announcements (https://histalk.com/forum) +-- Forum: Sponsor News (https://histalk.com/forum/forumdisplay.php?fid=1) +--- Forum: Jobs (https://histalk.com/forum/forumdisplay.php?fid=4) +--- Thread: Technical Support Specialist (/showthread.php?tid=1324)

Technical Support Specialist - LMcCabe - 01-06-2022 Technical Support Specialist RCxRules develops and delivers solutions which leverage rule-writing and automation to improve healthcare information quality. We’re looking for a Technical Support Specialist to handle frontline interaction with our customers. Responsibilities: Investigating, documenting, and resolving customer-reported issues Understanding and articulating the impact of software functionality options Developing customer-specific rules using RCxRules software Conducting product testing Qualifications: Bachelor’s degree 3-5 years of IT support experience, preferably in healthcare Experience writing and troubleshooting SQL statements Experience managing healthcare interfaces using HL7 Experience with RCM and/or EHR systems Knowledge of the medical claims billing process To apply for this job, click HERE.